Business Office Operations Manager

Leadership

Port Huron, MI

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ID: 173520-100

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Full-Time/Regular

Business Office Operations Manager

TERMS OF EMPLOYMENT: Full-Time, 52 weeks

CLASSIFICATION: Leadership

ANNUAL SALARY: $62,000-$65,000 based on skills, qualifications, and experience

FLSA STATUS: Salary/Exempt

HOURS: 37.5 hours per week; some flexing of hours and schedule to include weekend and evening hours may be required as determined by the College to meet needs.

APPLICATION DEADLINE: Open until filled

APPLY ONLINE AT: Apply online through the “Apply” link listed below.

GENEROUS BENEFIT PACKAGE AVAILABLE (per current contractual agreement)

Up to thirty-eight (38) paid time off days annually (prorated based on hire date).
Up to fourteen (14) paid holidays/days closed throughout the year (includes time off from December 24 through New Year’s Day) depending on hire date.
Health insurance benefits: Multiple medical health plan options upon date of hire. Employer-paid dental, life, and long-term disability insurance upon date of hire. Reimbursement payments for individuals declining medical and/or dental insurance coverage. Up to $500 annual vision/hearing allowance.
Participation in TIAA or MPSERS retirement system (includes employer and employee contribution options).
Scholarship for employee, spouse and/or dependent children to attend SC4 credit classes covering full cost of tuition and technology fee (when applicable) per campus guidelines. Additional funds for employment-related education/training each year upon approval.
Access to educational funds for education, professional memberships, travel and conferences

JOB SUMMARY: The Business Office Operations Manager will be responsible for the oversight of the operation and maintenance of accounting systems in the business office relating to business services, including credit and non-credit student accounts, facility, and auxiliary operations.

RESPONSIBILITIES:

Oversee all credit and non-credit billing and sponsorship processes for student accounts including related student communications.
Oversee all institution cash handling functions, including training for staff and students as needed.
Coordinate Federal student aid business operations in conjunction with the Financial Aid office.
Manage internal student loan processing, collections, and reconciliations as well as third-party student payment plans.
Oversee and analyze auxiliary operations business services including campus housing and bookstore.
Responsible for student accounting software system maintenance, testing, implementation of system updates, and document management.
Manage registration, payment, and refund processes as well as the update of tuition and fees billing tables.
Oversee external collection agency transactions.
Prepare reports and paperwork for the annual 1098-T process, revenue and cost analysis process, audits, and other reports as assigned.
Maintain fixed asset and depreciation schedules.
Monitor and record daily banking activity.
Handle check escheating process.
Perform other duties as assigned.

SUPERVISION RECEIVED: Supervision received from the Controller.

SUPERVISION GIVEN: Supervise cashiering and accounts receivable staff; supervise other Business Office staff as assigned.

EDUCATION/EXPERIENCE: Bachelor’s degree and two years’ work experience in accounting and/or financial systems required. Master’s degree in accounting, business, related field, and /or CPA preferred. Supervisory responsibilities, higher education, and/or public accounting experience preferred.

MINIMUM QUALIFICATIONS:

High degree of computer literacy.
Strong customer service skills with the ability to maintain a positive attitude in all interactions.
Ability to maintain confidentiality of information.
Display integrity and ethical framework for decision-making; strong analytical skills.
Ability to work independently; be a self-starter and work with minimal supervision.
Ability to foster cooperative relationships and exemplify a cooperative approach to problem-solving.
Excellent written and verbal communication skills.
Highly productive with the ability to meet schedules and timelines.
Detail-oriented with good organizational skills; high level of accuracy.
Ability to multi-task, prioritize, and work in a dynamic environment.

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