Scheduler - FT - Modesto Radiology Imaging

BASIC FUNCTION

Responsible for scheduling patients into assigned modalities in accordance with scheduling guidelines, collecting and verifying insurance information, and obtaining necessary authorizations.

PRINCIPLE ACCOUNTABILITIES

Schedules customers in a polite, prompt, and helpful manner.  Collects all pertinent insurance information and obtains authorizations for procedures, as necessary.  Provides customers with any patient preparation information, instructions, and directions.

2.  Verifies customer insurance, as required.  Updates information in RisLinq and Docuware, as necessary.

3.  Answers Call Center calls within four rings.

4.  Answers telephones in a pleasant and professional manner, takes messages, and deals with customers needs expeditiously.

5.  Schedules fax referrals in a timely manner (within 48 hours of receipt).

6.  Supplements office staff, as scheduling tasks permit, by assisting with photocopying, computer input/typing, receptionist duties, and medical records calls.

7.  Maintains office supplies.

8. Keeps work area and area around fax machine neat and clean.

9. Assumes responsibility for continually striving to meet goals as established by MRI.  We share a commitment to the patient, to the Radiologists, to the company, and to each other to strive toward the overall company goals that have been established.

Denotes “essential functions” in accordance with the guidelines of the Americans with Disabilities Act.  The essential functions of this position include, but are not necessarily limited to, those specifically identified in this description.  The position and its essential functions may change over time, and these changes may not necessarily be reflected in the position description.  The Company may, at its sole discretion, add to, change, or expand the essential or marginal functions of this position.

Shift: Days

Hours: 8:00a.m.—5:00p.m.

Wage Range: $25 to $26 Hourly

Minimum Years of Experience Required:  2 years

Modality Experience Required: Radiology

Certifications Required:  N/A

Additional Information (if applicable): Bilingual a plus