Front Desk Receptionist FT

Full-Time Front Desk Receptionist

Chattanooga Pain Center is a leading healthcare facility dedicated to providing compassionate and comprehensive pain management services to our patients. Located in Hixson, TN, our team is committed to improving the quality of life for individuals dealing with chronic pain.

Position Overview: We are seeking a dedicated and personable Full-Time Front Desk Receptionist to join our team. The ideal candidate will play a crucial role in ensuring a positive experience for our patients from the moment they enter our facility. This position offers the opportunity to work in a supportive and collaborative environment while contributing to the overall success of our center.

Responsibilities:

• Greet patients and visitors with a friendly and welcoming demeanor.
• Answer phone calls, schedule appointments, and assist with inquiries.
• Verify patient information, insurance coverage, and collect necessary payments.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry, and patient records management.
• Collaborate with healthcare providers and staff to ensure smooth patient flow.
• Follow HIPAA guidelines and maintain patient confidentiality at all times.
• Provide excellent customer service and address patient concerns or issues promptly.

What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

If you are interested in joining our team as a Full-Time Front Desk Receptionist at Chattanooga Pain Center, please submit your resume today.  We look forward to hearing from you!

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• High school diploma or equivalent required.
• Proven experience in a customer service or administrative role, preferably in a healthcare setting.
• Strong communication skills, both verbal and written.
• Proficient in using computer software for scheduling and data entry.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Detail-oriented, organized, and reliable.
• Knowledge of medical terminology and insurance processes is beneficial but not required.
• Longevity in past roles.