Surgery Scheduler

Surgery Scheduler FT

No Weekends, No Call, No Holidays

Overview:

Bon Secours Surgery Center at Harbour View is seeking a Full-time Surgery Scheduler.  We are a busy multispecialty surgery center serving Northern Suffolk and an affiliate of United Surgical Partners International (USPI).  USPI’s mission is to care for each patient and their family as if they were our own.  Each patient, each family, each and every time.

United Surgical Partners International is a company that specializes in the development and operation of Ambulatory Surgical Facilities in the U.S. and the UK.  We provide first-class surgical services for local communities and recognize our employees are our number one asset.  Bon Secours Surgery Center at Harbour View is a joint venture between independent physicians, Bon Secours Mercy Health, and United Surgical Partners International (USPI). As a stand-alone surgery center, we embrace high standards of safety and quality while delivering an excellent patient experience. 

Job Description:

Under the direction of the Business Office Manager, the Surgery Scheduler is responsible for coordinating appointments, verifying insurance, and ensuring timely communication with offices and the center.  The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare setting.  Must be able to work well with physician offices and OR staff on timely/sensitive issues that impact surgical cases and communicate in a professional manner. 

Areas of Responsibility: (includes but not limited to the following)

·         Scheduling:

o   Screens requested posting using value analysis tools

o   Schedules all surgical procedures accurately and efficiently based on physician availability and procedure requirements

o   May assist with pre-authorization and insurance verification

o   Coordinates with anesthesia group to confirm scheduling for coverage

o   Coordinates with PAT RN and Nurse Navigator pre-appointment instructions and answers scheduling-related questions

o   Maintains accurate records in the scheduling system, Advantx

§  Accurately uses procedure codes to ensure proper billing

§  Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.

§  Ensures all necessary paperwork for any patient “add on'' is received by the appropriate staff

o    Communicates changes to schedule to appropriate staff

o    Communicates with OR Director/Administrator regarding managing block time

o    Works closely with OR leadership to avoid equipment or supply conflicts

o   Collaborates with front office, clinical, and billing staff to ensure seamless patient experience

o   Proactively identifies and resolves scheduling conflicts or delays

• May be requested to visit the surgeon's offices for marketing and business development purposes

·         Registration: provides back-up

·         Other Office Functions: other clerical duties as determined, cross-training expected

Qualifications:

·         Education: High School Graduate

·         Experience: 

o   One (1) year previous surgery scheduling experience in a hospital or clinical environment PREFERRED

·         Ability to work independently and use time wisely to meet high-paced demand

·         Knowledge of medical terminology

·         Good command of the English language, both verbal and written

·         Positive attitude and willingness to learn

·         Professional appearance

What We Offer:

As a valued member of USPI, your health and well-being are important to us. We are proud to provide you and your dependents with valuable and significant benefits. USPI knows the value of well-rounded, balanced employees, which is why we offer a variety of additional benefits to help manage life’s daily stresses. 

·         Competitive wages 

·         Opportunities to advance your career 

·         Health, Dental & Vision Coverage 

·         401(k) retirement plan 

·         Paid Time Off (PTO) 

·         Company Paid Holidays 

·         Employee Assistance Programs 

·         Flexible Spending Account 

·         Education Assistance 

·         Short Term Disability and Long-Term Disability Insurance 

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