Senior VP, Chief Operating Officer

HPI is hiring a Senior VP, Chief Operating Officer!

We’re offering an exciting opportunity to work alongside a dedicated, compassionate team – where you are valued just as much as the patients we serve. At HPI, we are guided by our C.A.R.E.S. values where Compassion is required, Attitude is valued, Respect is demanded, Excellence is expected and Service is commended. Come be a part of a place where your hard work is recognized, your goals are supported, and your impact matters.

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs, HSAs, and Daycare FSA.
• 401(k) and access to retirement planning
• Employee Assistance Program (EAP)
• Paid holidays and vacation.

As a member of the executive leadership team, reporting directly to the HPI CEO, the HPI Chief Operating Officer (COO) provides leadership, thought partnership and tactical support to the executive leadership team. Primarily responsible for HPI’s physician practice management services, the COO will work alongside the executive leadership team to evaluate, facilitate and execute operational and financial performance and growth goals specific to the management services offerings of the company. Specifically, the COO will develop and implement goals to drive performance within all physician practices HPI manages. In coordination with the CEO, the COO will also be responsible to meet business development and physician recruitment goals and collaborate with HPI’s executive leadership team to develop strategic plans for overall organizational growth. The COO will also oversee daily operations of key departments closely aligned with physician practice management services. This position will be responsible for maintaining appropriate systems, training, and compliance standards for the above departments. This resource must exhibit a positive demeanor, excellent verbal and written communication skills, and effective training skills and be professional in both appearance and approach. 

1. Essential Functions:

• Strong leadership skills and understanding of group processes, teamwork, and site/cost center based management
• Ability to analyze problems and consistently follow through to creative solutions
• Ability to work collaboratively with individuals critical to the successful execution of financial tasks
• Able to establish immediate credibility with peers, senior leadership, and physician clients
• Ability to develop and maintain relationships with all physicians aligned with HPI
• An intuitive thinker who generates ideas and recommends new and/or modified approaches
• Able to transfer the vision/mission of the organization into a focused strategy and a detailed practical plan for the future
• Ability to work in a fast pace environment with frequent interruptions
• Ability to establish and maintain effective relationships with administration, management and staff throughout hospital facilities and physician practices
• Working knowledge of personal computers, standard office equipment, and good working knowledge of Microsoft Office Products required
• Must be detail oriented, organized and have the ability to simultaneously manage several projects and to participate in and facilitate group meetings
• Must demonstrate a positive demeanor, good verbal and written communication skills, and professional appearance
• Must be able to accomplish tasks that require attention to detail, individual judgment, and adherence to confidentiality guidelines
• Ability to adapt to flexible work schedule, problem solve and decision-making.
• Prioritizes and plans work activities efficiently
• Must have the ability to simultaneously manage several projects
• Effectively working and cooperating with supervisors, co-workers, and clients
• Following the directions of supervisors
• Refraining from causing or contributing to disruption in the workplace.
• Regular and reliable attendance
• Performs other duties as assigned 

2. Functional Accountabilities:

• Provides operational leadership for internal and external stakeholders by implementing business strategies, plans, and procedures that align with the company’s focus on clinical excellence and quality healthcare
• Evaluates operational and financial performance by analyzing data, creating KPI metrics and reporting progress, working closely with hospital operations, HPI finance and IT
• Leads the recruitment process for new physicians
• Oversees the business development strategy for all managed physicians to include, payers, TPAs, independent providers, attorneys, and workers compensation entities 
• Collaborates with healthcare entities regarding alternative payment models
• Collaborates with HPI facilities as it relates to physician relations, physician onboarding and business development
• Prepares and maintains a budget for all responsible departments and physician practices
• Serves as a representative of HPI in related community and professional organizations
• Enhances company culture
• Oversee and drive team to achieve mutually agreed goals