Scheduler

Welcome to Memorial Hermann Endoscopy Center Cypress!

We are Hiring for a Scheduling Coordinator for our growing GI Center!

Position: Scheduling Coordinator

Location: Endoscopy Center / Ambulatory Surgery Center (ASC)

Reports To: Business Office Coordinator

Job Type: Full-time, No Holidays

Job Description

The Scheduler is responsible for coordinating and managing the schedule for all endoscopic procedures (colonoscopies, EGDs, etc.) and surgeries, ensuring maximum efficiency, accuracy, and high-quality patient care. This role serves as a key role between patients, physicians, and the procedure room staff. Providing clear pre-operative instructions and ensuring all necessary paperwork, insurance authorizations, and clinical clearances are in place before the procedure. Assist with insurance verification as needed.

Key Responsibilities & Duties

• Procedure Scheduling: Schedules patient procedures (e.g., Colonoscopy, Upper Endoscopy) in the EHR system (e.g., Epic, GI-specific software like SIS, HST).
• Patient Education & Preparation: Communicates pre-procedure instructions (fasting, prep kits, medication adjustments) to patients and their families.
• Insurance & Authorization: Verifies insurance eligibility, obtains necessary pre-certifications, and ensures prior authorizations are approved as needed.
• Pre-op Documentation: Obtains, scans, and updates patient history and physical (H&P) documents, lab results, and informed consents into the electronic medical record (EMR).
• Facility Coordination: Coordinates with anesthesiology groups and ensures all special equipment requested by the physician is available for the procedure.
• Managing Schedule Changes: Manages cancellations, add on patients and rearranging the schedule to maintain an efficient workflow.
• Daily Workflow Management: Completes scheduling requests within 24–48 hours of receiving orders.

Qualifications

• High school graduate or equivalent.
• Excellent communication skills.
• Excellent planning and organizational skills.
• Ability to work under pressure.
• Excellent telephone etiquette.
• Thorough knowledge of medical terminology.
• Ability to handle and prioritize multiple tasks.
• Having the ability to foresee problems
• Alertness and adaptability
• Holds all patient information confidential.

Preferred Qualifications

• Experience in a Gastroenterology (GI) specialty.
• Prior experience in an Ambulatory Surgery Center (ASC).
• Bilingual (English/Spanish).

Benefits Offered

What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of, our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.

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