Surgery Scheduler

USPI Memorial Hermann Bay Area Endoscopy Center, is seeking a motivated Surgery Scheduler to join our team. Memorial Hermann Bay Area Endoscopy Center is a multi-specialty surgery center committed to producing the highest quality work and experience for patients and their families.  

Job Summary: Plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and

Responsibilities: Include the following. Other duties may be assigned.

• Scheduling
• Maintains master schedule to ensure coordination between doctors, anesthesia, lab and insurance carriers.
• Schedule surgeries, coordinates schedule between Surgery Center and doctor's offices.
• Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in computer system.
• Schedules all surgical anesthesia services required according to doctor preference and availability.
• Assures that pre-certification/referrals are in order for Insurance Coordinator.
• Completes billing packets for CSO on a daily basis.
• Confers with OR Nurse Manager, Charge Nurse and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions.
• Works closely with the Administrator and CSO Credentialing person when maintaining approved privileges for each physician or as documents are updated, etc.
• Provides relief for the front business office, Receptionist and all other business functions, as needed.
• Crossed trained to fill in and effectively perform all other job descriptions
• Interacts appropriately and effectively with all patient/others regardless of age or ethnic background.
• Initiates safe practices and is knowledgeable about current center policies and procedures. Specific procedures and practices related to pain management, abuse and neglect, sentinel events and response, variance reporting, response to sentinel event alerts, participation in root cause analysis and other key policies and procedures is required.
• Assists with environmental hazard and infection control surveillance participate in emergency preparedness drills.
• Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care for all business equipment.

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Qualifications: 

• High School education and/or equivalent.
• Previous scheduling, Business Office and hospital experience 
• Must have excellent Customer Service skills
• Must have excellent computer skills
• Must possess ICD10 and CPT knowledge
• Must possess strong organizational skills
• Must be able to multi-task with efficiency
• Must demonstrate excellent phone etiquette and exceptional customer service skills.
• Within the first 90 days of employment and annual thereafter, must complete EDGE training and be able to recite program objectives, key requirement, process steps and goals as outline below.