Posting/Reconciliation Specialist

 1. Position Summary:

The Posting/Reconciliation Support Specialist is responsible for the balancing of all cash receipt logs, closing activities, reporting of receipt information, ensuring daily receipts are balanced to the deposits, sending of patient statements and other posting support duties.   

2. Essential Functions: 

• Must be a detailed oriented person who can handle stressful situations, multi-task a variety of responsibilities, possess basic mathematical skills and work under strict timelines.
• Must exhibit a basic working knowledge of Microsoft Office products.
• Proficient in 10-key posting.
• Must meet high productivity goals with minimal errors.
• Must be able to understand insurance explanation of benefits to determine how received payments should be posted, what adjustments are due and if the claim was processed in accordance to the applicable contract.
• Employee is expected to maintain a positive and professional relationship with clients, physicians, facilities, co-workers, management, payors, banking contacts and other entities they come in contact with during the course of their daily activities.
• Employee is expected to be proficient in all systems, programs and processes associated with their current position within the CBO.
• Maintains working knowledge of third party contracts, insurance rules and regulations, policies, laws and guidelines that impact Central Business Office reimbursement and operations.
• Effectively working and cooperating with supervisors, co-workers and clients.
• Refraining from causing or contributing to disruption in the workplace.
• Regular and reliable attendance.
• Performs other duties as assigned.

3. Functional Accountabilities:

• Performs daily closing of companies in current billing systems.
• Maintains cash receipt logs to ensure daily receipts are balanced to the deposit totals.
• Post all credit card payments and refunds taken through Payment Tech on a daily basis.
• Researches and corrects the posting of all returned checks while also charging corresponding returned check fees to appropriate accounts.
• Maintains all cash logs and performs inter-company balance procedures at the end of each month.
• Performs cycle billing for Misys accounts on a regularly scheduled basis.
• Creates patient statement files and ensures statements are sent on a monthly basis.
• Assists with sorting and separating correspondence as needed.
• Assists posting department with duties and projects as assigned by manager.
• Follows through with specific work related functions as directed by manager.
• Balances payment batches posted to the daily bank deposits.
• Contacts payors or patients if there is confusion on which account a payment should be posted and ensures the payment is posted correctly.
• Follow established CBO processes and procedures.
• Completes and reports, cash logs or productivity logs that are assigned by the stated timelines.
• Identifies ways to improve work processes and provides recommendations for new or revised procedures.
• Collaborates with management to implement positive changes relating to payment posting driving optimal financial outcomes and compliance with regulations.
• Notifies manager of changes in reimbursement, abnormal remittances, incorrect batch calculations or other concerns regarding the daily posting.
• Research and correct errors when batch they are posting is out of balance.
• Meets all posting timelines as established by manager including end of the month closing.

4. Accountability:     

• Reports to: Posting/Reconciliation and Support Manager – Professional Services
• Supervises: None

5. Qualifications:  (Minimum education, training and experience, licensure, certification)

• High School graduate or equivalent required
• Minimum 1 years experience in medical billing, collections or posting.
• Current billing system experience preferred.