Business Office Associate

JOB SUMMARY

Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties includes payment posting, insurance verification, financial counseling, and medical records.

Successful candidate will possess outstanding multi tasking abilities, communication and teamwork as well as the ability to keep up in a fast paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

DUTIES AND RESPONSIBILITIES:

• Verifies insurance prior to patient's arrival, to include "Add On's.
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office's 
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned
  
  BENEFITS
  Our competitive salary and benefits package includes medical and dental insurance, 401(k), paid time off and life insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

- Minimum 2-4 years of ASC, hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.