Business Office Clerk

USPI Foundation Surgical Hospital of San Antonio is seeking a motivated Business Office Clerk to join our team. We have 20 private suites and 5 OR rooms. We perform outpatient surgical procedures in Bariatric, Orthopedic, General, Neuro/Spine, ENT, Pain, Urology.

Responsibilities include:

• Interfaces with visitors, patients, family, and physicians on phone and in person. Performs clerical duties involved with admissions and assist with check in of patients.
• Copying of identification and insurance.
• Verify insurance, enter and verify all patient demographics, insurance and billing information.
• Collect balances due at time of admission.
• Process patient and insurance payments, financial counseling, works various daily reports, registering ER charts, and surgery cost estimates.
• Ensuring Electronic Medical Record health care data is accurate, complete and concise for data users.
• Prepping, Scanning and Analyzing medical records
• Troubleshooting of all documentation
• Release of Information (fax, phone or mail) for all patient types following all hospital policies, State Privacy laws and HIPAA
• Answering phones
• Computer experience with (Excel, Power Point, Word)
• Maintain quality review of medical records
• Maintain the integrity of scanned records
• Audit Electronic Health Records
• Assists Director with problem areas as needed
• Policy and procedure review and creation
• Interaction with nurses/physicians in record completion
• Storage chart retrieval as needed
• Flexibility to help with any health information related task
• Sends deficiency/delinquent letters regarding incomplete medical records of discharged patients to responsible physicians in accordance with the rules and regulations of the medical staff regulations.
• Other duties as assigned by supervisor, Business Office Manager or CFO.

#LI-CM1

• High School Graduate or equivalent.
• 1 year of insurance verification required
• Knowledge of medical terminology.
• Knowledge of routine office procedure and equipment
• Computer knowledge helpful.
• Work related experience helpful.
• Must have good use of the English language, able to spell accurately and have neat legible handwriting.
• Must type 45 wpm accurately.
• Must understand confidential nature of hospital work.
• Excellent telephone skills.
• Ability to screen incoming calls, adequately respond to telephone inquiries.
• Responsible for distribution of mail.