Patient Account Representative

Southeastern Surgical Center  is hiring a Patient Account Representative, Full Time.

Southeastern Surgical Center is an Ambulatory Surgery Center in Tallahassee, Florida.  Southeastern Surgical Center is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families. 

We are seeking a motivated Patient Account Represenative to join our team.

JOB SUMMARY:

Perform chart assembly, preparation, review, and filing/scanning. Assist with patient admissions/pre-op patient check-in. Communicates with patients over the telephone regarding procedural information.
Assist with patient scheduling and coordination. Posting payments, transferring any remaining balances to the appropriate party and making any needed adjustments. Billing insurance claims and working insurance denials.
Maintaining the daily deposit log. Operates telephone system including receiving incoming calls, taking messages, identify nature of business and call. General clerical duties and any other business office duty as assigned by management.

Education/Experience:

• High School Diploma or Equivalent.
• Minimum 1-2 years of hospital or medical office experience required.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the Center as a whole.
• Exceptional multi- tasker.
• Strong medical terminology knowledge.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.