Scheduler

TOPS Comprehensive Breast Centers - Kingwood is looking for a Scheduler to join our compassionate, patient-focused team.

As the Scheduler, you’ll be the first point of contact for patients as they begin their care journey. This position is responsible for coordinating appointments, verifying insurance, and ensuring timely communication with patients and clinical staff. The ideal candidate is highly organized, detail-oriented, and thrives in a fast-paced healthcare setting.

Key Responsibilities

• Schedule patient appointments accurately and efficiently based on physician availability and procedure requirements
• Verify insurance coverage and obtain necessary authorizations or referrals
• Provide patients with pre-appointment instructions and answer scheduling-related questions
• Maintain accurate records in the electronic medical record (EMR) system
• Collaborate with front office, clinical, and billing staff to ensure seamless patient experience
• Proactively identify and resolve scheduling conflicts or delays

What We Offer

As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are

At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.

USPI is proud of our inclusive culture. We respect differences and nurture the contributions of each individual while leveraging diversity to better serve our patients and physicians.

• Strong verbal and written communication
• Excellent organizational and multitasking abilities
• Friendly, professional, and patient-centered attitude
• Proficient in computer systems and scheduling software
• Ability to maintain confidentiality and professionalism at all times

• High school diploma or equivalent required
• Prior experience in a healthcare scheduling or front desk role strongly preferred
• Familiarity with EMR systems (e.g., Athena, Epic, or similar) is a plus