Office Clerk

Company Location

El Paso Center for Gastrointestinal Endoscopy (13212)

Job Location

El Paso, Texas

Tracking Code

79435-147

Position Type

Full-Time/Regular

USPI El Paso Center for Gastro & Endo is seeking a motivated Office Clerk to join our team. We have 1 OR room and 3 Treatment rooms. We perform outpatient surgical procedures in Gastroenterology. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day.

Job Summary: Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties include answering the phone, front desk reception, data entry, insurance verification, patient calls and chart scanning.

Job Duties:

· Verifies insurance prior to patient’s arrival, to include "Add On''s and Direct Admits"

· Obtains pre-certification from insurance companies for procedures that require pre-certification.

· Requests office notes from referring physician if needed for Authorization.

· Calculating and Informing patients of amount due

· Communicating with the Dr. office's

· Ensures all required forms are placed in designated areas of the patients chart

· Daily preparation of charts for next day's surgeries within required deadline

· Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.

· Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.

· Knowledge of health care financing and Medical Collections preferred.

· Other duties as assigned by the Office Manager

#USP-123

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Required Skills

High School Diploma/GED
Minimum 1-2 years of hospital or medical office experience preferred.
Must be able to communicate verbally and non-verbally in a professional way.
Ability to use time wisely in preparing work area to meet high-paced demand.
Show a genuine desire to work and improve the facility as a whole.
Extreme multi- tasker
Must demonstrate excellent phone etiquette and exceptional customer service skills.

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