Business Office Clerk
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USPI Foundation Surgical Hospital of San Antonio is seeking a motivated Business Office Clerk to join our team. We have 20 private suites and 5 OR rooms. We perform outpatient surgical procedures in Bariatric, Orthopedic, General, Neuro/Spine, ENT, Pain, Urology.
Responsibilities include:
- Interfaces with visitors, patients, family, and physicians on phone and in person. Performs clerical duties involved with admissions and assist with check in of patients.
- Copying of identification and insurance.
- Verify insurance, enter and verify all patient demographics, insurance and billing information.
- Collect balances due at time of admission.
- Process patient and insurance payments, financial counseling, works various daily reports, registering ER charts, and surgery cost estimates.
- Ensuring Electronic Medical Record health care data is accurate, complete and concise for data users.
- Prepping, Scanning and Analyzing medical records
- Troubleshooting of all documentation
- Release of Information (fax, phone or mail) for all patient types following all hospital policies, State Privacy laws and HIPAA
- Answering phones
- Computer experience with (Excel, Power Point, Word)
- Maintain quality review of medical records
- Maintain the integrity of scanned records
- Audit Electronic Health Records
- Assists Director with problem areas as needed
- Policy and procedure review and creation
- Interaction with nurses/physicians in record completion
- Storage chart retrieval as needed
- Flexibility to help with any health information related task
- Sends deficiency/delinquent letters regarding incomplete medical records of discharged patients to responsible physicians in accordance with the rules and regulations of the medical staff regulations.
- Other duties as assigned by supervisor, Business Office Manager or CFO.
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Required Skills
- High School Graduate or equivalent.
- 1 year of insurance verification required
- Knowledge of medical terminology.
- Knowledge of routine office procedure and equipment
- Computer knowledge helpful.
- Work related experience helpful.
- Must have good use of the English language, able to spell accurately and have neat legible handwriting.
- Must type 45 wpm accurately.
- Must understand confidential nature of hospital work.
- Excellent telephone skills.
- Ability to screen incoming calls, adequately respond to telephone inquiries.
- Responsible for distribution of mail.
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.