Business Office Clerk

Providence Holy Cross Surgery Center at Mission Hills has an opening for a Business Office Clerk. 

Providence Holy Cross Surgery Center at Mission Hills is a fast-paced, multi-specialty Ambulatory Surgery Center (ASC) environment committed to producing the highest quality work and experience for patients and their families.  

What You will Do (Job Summary):

The Business Office Clerk, is a Full time role, responsible for covering any aspect of the business office necessary.  Many duties includes scheduling, insurance verification, financial counseling, patient calls and chart building.   

Must be able to work flexible hours.   Some early mornings may be required.   



DUTIES AND RESPONSIBILITIES:

• Surgery Center experience strongly preferred.
• Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office's 
• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned

Pay Range: $24.00 - $28.00/hourly, depending on experience 

What We Offer                                        

USPI offers the following benefits, subject to employment status:       

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

- Minimum 2+ years of hospital or medical office experience required.

-Bilingual in Spanish required 

- Computer savvy required 

- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI).  At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.