Front Desk Receptionist

The Endoscopy Center HI-Hilo is looking for a full-time -  Front Desk Receptionist to join our amazing patient focused team.

Job Summary:

The Front Office Receptionist will be responsible for providing a positive, welcoming experience to our patients and their families! The individual hired into this role will greet patients and their families, answer and route incoming calls, complete insurance verification as needed, cash collections and the correct handling of patient charts. 

The starting rate for this role is between $18.00 per hour to $22.00 per hour, depending on experience.

What We Offer      
One way we care for our communities and each other is by providing competitive pay and a comprehensive benefits package that includes:

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

• High school diploma or GED required
• Competence in using basic office equipment, including computer, printer, telephone, and fax
• Excellent clerical and organizational abilities
• Proven customer service skills
• Ability to communicate effectively and professionally, especially in high-stress situations
• Strong multi-tasking capabilities
• Comfortable working in a fast-paced healthcare environment
• Bilingual skills highly preferred
• Demonstrated experience in maintaining composure and professionalism when interacting with patients and family members, including in potentially challenging situations

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI).  At USPI, we create relationships that create better care. We partner with physicians and health care systems to provide first class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.