Patient Financial Counselor-Insurance Verifier

The Patient Financial Counselor will offer assistance to patients regarding medical bills. Will communicate with Insurance companies to verify insurance coverage.

Days for this position are Monday - Friday. 

Job duties include:

• Communicating with patients and insurance companies on the phone
• Appropriately documenting and reporting payment information
• Educating patients about payment options and financial assistance
• Negotiating and strategizing patient payment arrangements
• Updating patient accounts and balances
• Reviewing and processing patient and insurance company forms
• Obtain authorizations

• High school diploma or equivalent
• One year previous experience, or hospital/clerical experience preferred
• Basic Microsoft product knowledge (including Excel and Word)
• Must possess excellent customer service skills
• Must possess adequate math and computer skills
• Previous financial counseling experience preferred
• Previous benefits verification experience preferred
• Knowledge of Medical Insurance Benefits
• Prior Business Office experience preferred
• ICD10 and CPT knowledge is preferred
• Experience in collections preferred