Business Office Supervisor - Surgical Institute of Reading

At the Surgical Institute of Reading (SIR), we specialize in providing advanced surgical care in a setting that’s focused, efficient, and patient-centered. Our team is dedicated to delivering high-quality outcomes with a personal touch - and we’re looking for someone who can help keep our Business Office just as strong.

We’re hiring a Business Office Supervisor who understands both the numbers and the people behind them. This role is about making sure the Business Office runs smoothly - where billing, insurance, scheduling, and collections are handled with care and accuracy. You’ll lead a team, solve problems, and help create a work environment that’s organized, respectful, and supportive.

What You’ll Do:

• Oversee day-to-day operations of the Business Office, including scheduling, insurance verification, billing, payment posting, and collections.
• Support and guide your team - train new staff, provide feedback, and step in when issues need a second look.
• Monitor cash flow and daily financial procedures to ensure everything adds up.
• Stay current on insurance reimbursement rules and make sure your team is, too.
• Keep supplies stocked and systems organized.
• Be the go-to person when something needs fixing or clarifying.
• Recommend improvements to office procedures and workflows.
• Communicate clearly with patients, families, and staff

What You Bring:

• Two years of college or equivalent, preferably with a focus in Business Administration.
• At least 2 years of business management experience, ideally in a healthcare setting.
• A solid understanding of revenue cycle operations and insurance processes.
• Proficiency with Windows-based systems, spreadsheets, and word processing software.
• Familiarity with medical terminology.
• A calm, clear approach to leadership and problem-solving.
• The ability to support and motivate a team while keeping operations accurate, timely, and patient-focused.

This role is about keeping things accurate, efficient, and respectful for patients, staff, and the organization.

Additional Information:

Occupational Exposure:
This role is classified as Category III for exposure to bloodborne pathogens. You may also encounter chemical hazards.

Physical Demands & Working Conditions:

• Prolonged periods of sitting.
• Some bending, stooping, and stretching.
• Manual dexterity to operate a keyboard, copier, telephone, fax machine, and other office equipment.
• Occasional lifting of up to 20 pounds.