Receptionist / Surgery Scheduler

Sierra Endoscopy Center in Grass Valley, CA. is looking for a full time Receptionist / Surgery Scheduler.

Sierra Endoscopy Center is an outpatient facility specializing in gastroenterology and endoscopic procedures. Our center is committed to providing exceptional care with a focus on patient safety, comfort, and satisfaction.

Job Summary

Under the general supervision of the Business Office Manager, this position is responsible for the scheduling of surgical procedures and general clerical work within the Department. This is a high-profile position that is key to the success of the surgery center. Candidate will enjoy positive interaction with patients, physician offices, and the clinical staff. Cross training for other Business Office positions a possibility.  Plans and schedules for surgical and related appointments for doctors. Manages certain functions related to Credentialing of professional staff members for the facility by performing the following duties. Essential Duties and Responsibilities: Include the following. Other duties may be assigned. 

• Maintains master schedule to ensure coordination between doctors, anesthesia, lab and insurance carriers.
• Schedule surgeries, coordinates schedule between Surgery Center and doctor's offices.
• Gathers all detailed information for the patient's chart, such as type of procedure, supplies, special equipment required, insurance information, etc. Enters all patient information in computer system.
• Schedules all surgical anesthesia services required according to doctor preference and availability.
• Assures that pre-certification/referrals are in order for Insurance Coordinator.
• Completes billing packets for CSO on a daily basis.
• Confers with OR Nurse Manager, Charge Nurse and /or Administrator to determine status of scheduled surgeries. Alters schedules to meet unforeseen conditions.
• Works closely with the Administrator and CSO Credentialing person when maintaining approved privileges for each physician or as documents are updated, etc.
• Provides relief for the front business office, Receptionist and all other business functions, as needed.
• Crossed trained to fill in and effectively perform all other job descriptions
• Interacts appropriately and effectively with all patient/others regardless of age or ethnic background.
• Initiates safe practices and is knowledgeable about current center policies and procedures. Specific procedures and practices related to pain management, abuse and neglect, sentinel events and response, variance reporting, response to sentinel event alerts, participation in root cause analysis and other key policies and procedures is required.
• Assists with environmental hazard and infection control surveillance participate in emergency preparedness drills.
• Follows all equipment safety guidelines and is personally responsible for knowledgeable use and care for all business equipment.

Pay Range: $24-$28 per hour depending on experience

What We Offer                                       

USPI offers the following benefits, subject to employment status:       

• Medical, dental, vision, disability, and life insurance
• Paid time off (vacation & sick leave) - Starting PTO accrual is 15 days per year.
• 401k retirement plan
• Paid holidays
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

Education, Training and Experience

- High school diploma or equivalent work experience
- 2 or more years of hospital or medical office experience required.
- Must be able to communicate verbally and non-verbally in a professional way.
- Ability to use time wisely in preparing work area to meet high-paced demand.
- Show a genuine desire to work and improve the hospital as a whole.
- Extreme multi- tasker
- Strong medical terminology.
- Must demonstrate excellent phone etiquette and exceptional customer service skills.

- Ability to diffuse difficult scheduling conflicts efficiently with strategy. 

Who We Are

We are part of a much larger team with United Surgical Partners International (USPI).  At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner.

USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population.