Receptionist

USPI Shoreline Surgery Center is seeking a motivated Receptionist to join our team. We have 4 OR rooms and 1 Treatment room. We perform outpatient surgical procedures in Gastroenterology and Ophthalmology. Position requires weekdays only -- no holidays, weekends, or call. Must be able to work early morning hours; schedule subject to change based on surgical schedule and flow of the day. Competitive salary and benefits for the right candidate.

Start time between 4:30am-6am

Job Summary: Under the direction of the Business Office Manager, the Receptionist/Business Office Float is responsible for covering any aspect of the business office necessary. Many duties include scheduling, insurance verification, financial counseling, patient calls and chart building.

Successful candidate will possess outstanding multi-tasking abilities, communication and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Duties and Responsibilities:

• Verifies insurance prior to patient’s arrival, to include Add On's and Direct Admits
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office’s
• Ensures all required forms are placed in designated areas of the patient’s chart
• Daily preparation of charts for next day’s surgeries within required deadline
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice/bill answering questions and setting up payment/payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state and client collection guidelines and laws.
• Other duties as assigned

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EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS:

• High school diploma or equivalent
• Minimum 2-4 years of hospital or medical office experience preferred.
• Must be able to communicate verbally and non-verbally in a professional way.
• Ability to use time wisely in preparing work area to meet high-paced demand.
• Show a genuine desire to work and improve the hospital as a whole.
• Must be able to multi-task.
• Strong medical terminology.
• Must demonstrate excellent phone etiquette and exceptional customer service skills.

USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce.  If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date.  If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.