Receptionist

Memorial Hermann Surgery Center, Woodforest is a premier outpatient surgical facility located in Montgomery, TX. We specialize in a wide range of surgical procedures and are dedicated to providing high-quality, patient-centered care in a safe, supportive environment. As part of United Surgical Partners International (USPI), we are proud to uphold a culture of excellence, teamwork, and compassionate service.

We’re looking for a welcoming and organized Receptionist to join our front office team. This role is key in creating a positive first impression for patients and visitors while supporting smooth daily operations at the front desk.

Responsibilities:

• Greet and check in patients and visitors with professionalism and warmth
• Answer and route incoming calls, take messages, and provide general information
• Verify patient demographics and insurance information upon arrival
• Collect co-pays and outstanding balances, and issue receipts as needed
• Schedule and confirm appointments, procedures, or follow-ups
• Maintain cleanliness and organization of the front desk and lobby area
• Support administrative staff and clinical teams with clerical tasks as assigned
• Handle sensitive patient information with confidentiality and accuracy

• Strong interpersonal and communication skills
• Ability to multitask and manage time efficiently in a fast-paced setting
• Proficiency in computer systems and electronic scheduling
• Friendly, team-oriented, and dependable demeanor
• Detail-oriented with strong organizational abilities

• High school diploma or equivalent required
• Prior experience in a medical front office or customer service role preferred
• Familiarity with medical terminology and patient registration systems a plus