Medical Insurance Verifier & Surgery Scheduler

Position Summary:

We are seeking a highly organized and detail-oriented Medical Insurance Verifier & Surgery Scheduler to join our team. This dual-role position will be responsible for verifying insurance coverage and scheduling surgeries to ensure a smooth and efficient patient experience. The ideal candidate will be a self-starter with excellent communication skills, the ability to manage multiple tasks in a fast-paced environment, and the flexibility to open our center at 5:30 AM most days.

Key Responsibilities:

Medical Insurance Verification:

• Verify patient insurance coverage for surgical procedures, ensuring accurate benefits information.

• Coordinate with insurance providers to confirm coverage, pre-authorizations, and eligibility.

• Communicate with patients regarding insurance benefits and financial responsibilities.

• Maintain accurate and up-to-date insurance records in the system.

• Resolve any discrepancies in insurance coverage and ensure proper documentation is on file.

Surgery Scheduling:

• Coordinate with physicians, patients, and medical staff to schedule surgeries in accordance with availability and patient needs.

• Ensure that all necessary pre-operative documentation (e.g., medical records, lab work) is in place before scheduling surgeries.

• Work closely with the clinical team to ensure surgery dates align with physician schedules and patient preferences.

• Provide patients with detailed information regarding surgery preparation, insurance coverage, and post-operative instructions.

• Coordinate with the surgical team to ensure all necessary resources and equipment are available for scheduled procedures.

Center Opening & Administrative Support:

• Open the center promptly at 5:30 AM, ensuring all administrative systems are set up and ready for the day.

• Greet and assist patients with any initial paperwork or questions.

• Provide general administrative support to ensure smooth daily operations.

Qualifications:

• High school diploma or equivalent (Associate's or Bachelor's degree preferred).

• Minimum of 2 years of experience in medical insurance verification and/or surgery scheduling.

• Knowledge of medical insurance terminology, coverage types, and pre-authorization procedures.

• Strong attention to detail and ability to multitask effectively in a fast-paced environment.

• Excellent communication skills, both verbal and written.

• Proficiency in electronic health records (EHR) and scheduling software.

• Ability to handle sensitive patient information with discretion and professionalism.

• Must be available to open the center at 5:30 AM and adjust to varying schedules as needed.

• Ability to work independently, as well as part of a team.