Scheduler

New Mexico Surgery Center - Orthopaedics. Located at: 8300 Constitution Ave NE, Albuquerque, NM 87110:

The Scheduling Coordinator is responsible for scheduling all patients for the surgery center. 

The position has significant communication requirements with practice offices. 

The job requires excellent communication skills to build collegial relationships with surgeons, patients and staff. 

The position may also require assisting with insurance verification and/or other areas key to the continuity of patient care.

• Schedules all surgical procedures, including overall coordination of schedule
• Obtains and enters all necessary information from surgeon or scheduler requesting OR time
• Works with Administrator, Nurse managers and other center leaders to manage block time
• Allows adequate time for each procedure including individual physician requests, room turnover
• Identify solutions that improve scheduling efficiency and practice
• Communicates with OR leadership team regarding scheduling issues.  Keeps OR team informed of changes affecting the schedule
• Communicates special equipment, instruments, and supply requests to the OR leadership team
• Communicates with physician offices to confirm cases, identify special needs, and determine any changes that should take place
• Communicates with physician offices to proactively manage block time, including identifying scheduling issues before they occur. 
• Keeps physician offices informed of any center changes.
• Participates on center projects, programs and activities as appropriate
• Focuses on overall center efficiency, including maximizing block time, identifying efficiencies to facilitate patient care, minimizing down time of rooms between cases
• Looks for ways to overcome obstacles to appropriately schedule cases
• Proactively assists physician offices by training new physician office schedulers, including visiting physician office, center tours and other tasks as required.

High School education and/or equivalent.

Ability to read, write and comprehend English.

2+ years of experience in a clinical environment preferred,

2-3 years scheduling experience preferred.

Shall have demonstrated computer skills.

Excellent telephone and communication etiquette, including listening skills