RCM Applications Trainer, USPI

Position Overview:

 USPI is seeking an experienced and motivated RCM Applications Trainer to provide structured education for patient accounting systems (PAS) including integrated non-native systems. This position will report to the USPI’s RCM Applications Training Manager and work closely to deliver critical training for existing and new RCM applications for all clinical and administrative end users and impacted internal and external parties. This role will play a crucial part in ensuring that staff are proficient and efficient in using these tools to optimize patient care and center operations.

Travel Expectations:
This position requires up to 75% travel, to ambulatory surgery centers in the Texas area and other U.S. locations as needed. Must be willing to travel to various ambulatory surgery centers to facilitate on-site training based on need.

Responsibilities:

• Maintain and update training materials, including participant guides, online modules, and hands-on training sessions tailored to USPI RCM applications.
• Conduct in-person and virtual training sessions for clinical and administrative staff on the use of EHRs, scheduling systems, CBO functionality, clinical and inventory management, and other relevant applications.
• Sets up training environments in systems and programs.
• Assists with new PAS and ancillary application implementations.
• Supports end-users and provides support for supported systems as required.
• Evaluates staff competencies through assessments and feedback sessions, and provides additional training and resources as needed.
• Stay updated on new software features, updates, and industry best practices to ensure training is current and relevant.
• Performs other correlated duties and tasks, as assigned.

Qualifications:

• Minimum 3+ years of Revenue Cycle Management experience with a focus on systems training (previous ASC experience strongly preferred).
• Excellent communication and presentation skills, with the ability to explain complex software concepts in a clear and concise manner.
• Ability to manage multiple training projects simultaneously.
• Proficiency in Microsoft Office Applications. (Excel, Outlook, PowerPoint)
• Previous SIS Office experience is a plus.