Collection Management Manager
Collection Manager - Collection Management Department - Administrative Center & Library
Pierce County Library System
Join a library system engaged in community-driven services and a $4.5 million annual materials budget to deliver an innovative and exciting future to residents of the beautiful Pacific Northwest. Pierce County Library System (PCLS), a 2013 National Medal for Libraries recipient, serves 620,000 residents living in 15 cities and unincorporated Pierce County through 20 branches and online and mobile services.
We are seeking talented individuals to join our team, who demonstrate our leadership competencies and who:
- Are strongly committed to listening to our customers and community in order to deliver valued, needed and highly used library materials services;
- Are committed to working closely with the Customer Experience department to support and deliver high quality customer-focused services with innovation in becoming a more equitable, diverse and inclusive environment of belonging and ensuring Library’s services are delivered appropriately to meet the needs of the community;
- Have demonstrated success in building collaborative, high performing teams and operations in partnerships across departments;
- Have a vision and understanding of collection management with an eye to both current and future needs;
- Are customer-focused; excellent communicator and supervisor with a proven ability to lead and change and develop and support staff;
- Are results-oriented and committed to collaboration.
If you believe that the library can spark success for its community through services in learning, enjoyment and connecting communities, your next leadership position may be at PCLS!
Pierce County Library System offers a compensation program which recognizes qualifications and experience relevant to each position. The starting pay is established typically within the hiring range below based upon the experience of the individual hired into the role. Our compensation package also includes annual increases for each additional year of experience and tenure in the role, up to the maximum (current year maximum outlined in pay range below). This position is exempt from overtime pay.
Hiring Range: $91,536 - $134,423 annual salary
FLSA Status: Exempt
Position Status: Regular
Schedule: Monday – Friday, 8 AM to 5 PM. Schedule is subject to change.
Union Status: Non-Represented
Closing Date: 5:00 p.m. on June 28, 2021
Requirements to be considered for this position: Please submit your resume and up to 4 additional attachments to display your knowledge, skills and abilities for consideration for this position no later than 5:00 p.m. on closing date (above). Submissions after the deadline will not be considered.
Leads and directs the operations and activities of the Pierce County Library System’s Collection Management Department including management, materials selection, collection maintenance, acquisitions, cataloging and metadata, digital collections, processing, distribution and Interlibrary Loan; responsible for the strategic development and maintenance of Library collections, resources and related services and activities; oversees development and implementation of departmental policies, plans and procedures that achieve Library goals and objectives and are responsive to community needs; participates in system-wide planning; evaluates community needs and trends; manages and maintains vendor relationships; addresses and resolves customer inquiries and complaints; represents the Library to the community; and supervises assigned personnel.
Reports to the Deputy Director; supervises managerial, supervisory, professional and other assigned personnel.
Class specifications are intended to provide a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job.
- Creates a customer-driven, collaborative, positive, productive and professional environment that delivers high-quality, effective collections and services that are responsive to the needs of customers and community.
- Oversees and directs department operations to ensure operational efficiency, high quality service delivery, and excellent customer service
- Serves as a member of the management team and contributes to strategic, long-range and operational planning, program development and evaluation, resource development, budgeting, staff planning and development and allocation of resources in support of the Library’s mission and goals.
- Directs the development and implementation of departmental priorities, plans, policies and procedures; develops annual and multi-year goals and objectives and monitors and reports progress towards meeting them.
- Evaluates the Library’s collection services needs and ensures department services, priorities and materials align and support the Library vision, goals, initiatives, projects and branch service plans.
- Builds collaborative relationships with staff in a highly collegial, interdisciplinary environment based on customer-first initiatives.
- Analyzes system service requirements and recommends changes to improve operational efficiency and/or better serve the needs of the customer.
- Develops and administers the department’s budget to support strategic goals of the Library and the needs of the community; monitors and authorizes expenditures.
- Hires, trains, supervises, coaches, disciplines, and evaluates the performance of personnel and consultant staff; ensures staff compliance with Library and departmental policies, procedures, and service standards.
- Responds to public and staff inquiries and facilitates the timely resolution of issues.
- Represents the Library to and interacts with community groups, outside organizations, and the general public; builds and maintains positive community partnerships.
- Manages vendor relationships and contractual agreements.
- Stays apprised of contemporary issues, trends and developments in collection and technical services, publishing and public library services; able to predict their relevance and apply to the Library.
- Brings matters of public concern regarding waste, inefficiency, corruption, discrimination, and safety to the attention of Library management.
- Accurately communicates the Library’s policies to staff and members of the public in all job-related contacts.
- Positively reflects Pierce County Library’s mission, vision, and values to members of the public and staff.
- Performs other duties as assigned or required.
Required Knowledge of:
- Public library operations, programs, and services.
- Collection Services policies, procedures, and service standards.
- Current trends and developments in the Library and Publishing fields and in collection management and technical services.
- Collection acquisition, development, and maintenance principles and practices.
- Technical services, cataloging and processing principles and practices.
- Library technology and electronic resource management.
- Customer service standards and protocols.
- Preparing and administering budgets.
- Supervisory principles, practices, and methods.
Required Skill in:
- Demonstrating management-level leadership through the PCLS Leadership Competencies.
- Leading, supervising and developing staff and teams in a collaborative, customer-focused environment.
- Managing supply chain operations and applying lean principles and analysis to departmental functions
- Managing relationships between customers and suppliers and collaborating successfully with departments and staff in a team-based environment.
- Analyzing data, processes and procedures, applying judgment in determining options and implementing solutions; using evidence in decision making and problem solving.
- Establishing effective working relationships with staff, public and peers.
- Critical thinking and problem solving in meeting the needs of customers.
- Fiscal responsibility in though and action.
- Efficiency in decision making and prioritization with operational and procedural concerns.
- Maintaining and upholding confidentiality and privacy rights.
- Effective organizational skills, including ability to multitask and manage multiple projects at the same time; adaptability to changing priorities to meet demands of the Library.
- Professional and effective written, oral and online communication with ability to readily adapt to diverse people and situations; active listening; facilitating communication across departments and locations.
- Master’s degree from an ALA accredited Library & Information Science Program, and
- Five years library management experience, including three years supervisory experience; OR
- Three to five years’ experience supervising in public library collection management or technical services operations; OR
- Any combination of education and experience which would provide the required knowledge and skills and allows successful performance of the job.
Licenses, Certifications, and Special Requirements:
- State of Washington Librarian Certification is required.
- A valid Washington State Driver’s License is required.
- Must pass local police and Washington State Adult/Child Abuse records check prior to hire.
- The ability to work evenings and weekends on a rotating schedule and to adapt to schedule changes on short notice is required.
Working Environment and Physical Requirements:
- Work is performed in a standard office environment.
- Subject to sitting for extended periods of time, standing, walking, bending, reaching, and occasional lifting of objects weighing up to 10 -15 pounds.
- Occasionally required to lift and carry library materials and push/pull loaded carts.
- Sick Leave
- Medical, Dental, and Basic Life Insurance
- Long-Term Disability Insurance
- State Retirement System
- Employee Assistance Program
- Employees have an opportunity to participate in the Tax Sheltered Annuity Program and the Deferred Compensation Program
- Additional life insurance for the employee and family is available through payroll deduction
This position is located at 3005 112th Street East, Tacoma, WA. View the Google Map in full screen.