Program Manager

Work with the Project Managers to keep their project information maintained and accurate. Manages their own projects and/or programs. 

Help with overseeing the delivery of projects and managing effective governance, as well as the continuous improvement and management of the portfolio projects. 

Monitor and manage the status and documentation of the projects in the portfolio. 

Keep the portfolio up to date and accurate, ensure project managers are maintaining their project information. 

Increases the adoption of the PIH Health EPMO processes and tools to drive the quality of the projects delivered by Information Solutions. 

Ensures that all the projects being delivered have identified dependencies, risks, and escalations at the Portfolio level. 

Support project request, making certain they are ready to move through the defined EPMO governance processes. 

Provide guidance, coaching and training. 

Contributes to portfolio and project statuses, dashboards, reports and documentation as required by Information Solutions leadership or governance. 

Provide input and guidance to leadership on the process development regarding portfolio or project management practices. 

Ensures adherence to EPMO and project practices, procedures, precedents, policy and senior leadership direction. 

Leads and facilitates training process for new PMs to ensure their understanding of the EPMO process and tools. 

Monitors and manages the status and documentation of the projects in the portfolio. 

Manages individual programs as needed. Plays a leadership role for the project team in driving the project from start-to-end to ensure the outlined goals and objectives mentioned in the charter are achieved and the success factors are met. 

Collaborates with Information Solution leaders, Program or Project Managers to define time-frames, funding procedures, deliverables and staffing levels. 

Conducts, leads and / or participates in project reviews and assessments as requested. 

Prepares thorough and articulate executive summaries for Information Solutions leadership on the Portfolio and associated projects so that subsequent questions are not required. 

Collects, analyzes, and compiles materials to support decisions in the event of escalations. 

Provides thought leadership and subject matter expertise in planning, prioritizing, forecasting, and budget management for the prescribed portfolio driving adoption to 18-month, 6-month and 90-day planning windows. 

Perform all activities in compliance with the internal and external requirements / standards for Health & Safety, Quality, Regulatory and Finance. 

Works cooperatively with others to accomplish team goals. Supports others and shares information. 

Bachelor's Degree Information Technology, Computer Science, Information Systems, or related discipline. 

Experience in an IT program or project management role with 4 or more years of experience in a lead capacity and oversight of large budgets, vendors management, and meeting deadlines. 

Must be able to manage large scale programs and projects across the full project lifecycle. 

Previous experience with business transformations and transitions. 

Proven experience mentoring Project Managers. 

Experience working in a large healthcare organization and ability to work across diverse organizations and build effective relationships. Preferred certification in PMP or similar. 

Master's Degree