Assistant Director of Financial Aid for Veterans Affairs 

Job Description 
Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid for Veterans Affairs is 
responsible for the administration and oversight of the Cameron University Veterans Affairs benefit 
program to ensure the efficient, equitable, and student-centered delivery of services. This position 
supervises two full-time professional staff as well as up to four student workers who are employed by the 
Federal Veterans Affairs Office.   

Major Responsibilities & Duties  
Compliance 
• Ensures strict compliance with all Federal, State, and University regulations, and laws impacting 
Cameron University students. 
• Submits all approvals requests and related documentation on behalf of the University to the 
Oklahoma State Approving Agency and the Federal Department of Veterans Affairs. 
• Completes required documentation to Regional and State Veterans offices for enrollment 
certification of veterans and their eligible dependents.    
• Verifies military-affiliated student enrollment to ensure courses are not being repeated and are 
required as part of the student’s approved major program and monitors their attendance and 
progress toward course and degree completion. 
• Monitors legislative, regulatory, and policy changes affecting military-affiliated students and 
communicates pertinent updates to relevant campus partners.    

Student Support  
• Advises military-affiliated students and assists them in resolving certification problems and/or 
issues related to payment of benefits. 
• Connects students with campus and community resources which can increase their academic 
success. 
• Maintains a working knowledge of admissions, advising, financial aid, student accounts, and 
registrar operations and procedures to provide accurate information to students.     

Supervision and Staff Development 
• Recruits, hires, supervises, supports and evaluates two full-time professional staff members as well 
as students in the VA Work Study program.   
• Promotes opportunities for staff to participate in professional development opportunities to 
increase their knowledge and enhance their service to students.   
• Provides staff with the resources that promote excellent customer service and coordinated military 
and veteran support across campus.    

Partnerships and Institutional Support   
• Work collaboratively with campus and community stakeholders in support of the mission and goals 
of the Enrollment Management Division. 
• Develops presentations related to military-affiliated program opportunities. 
• Plans and executes events such as:  VetFest, Veterans’ Week Celebration and Come Ask VA a 
Question. 
• Nurtures relationships in the furtherance of the military-friendly status of the University and submits 
survey data related to military-friendly and best-for-veterans recognition efforts. 
• Serves on University committees as required. 
• Participates in professional development opportunities to stay abreast of current issues in higher 
education, especially those related to Veterans Affairs. 
• Performs other duties and responsibilities as assigned.     

Required Education, Knowledge, Skills and Abilities 
• Bachelor's degree from a regionally accredited college or university. 
• Experience utilizing best practices in serving military-affiliated students. 
• Proven track record of excellent customer service. 
• Capable of communicating diplomatically, clearly, and effectively, both verbally and in writing. 
• Ability to multitask while demonstrating a high degree of accuracy.   
• Proficiency with processing a high volume of data from a variety of sources and analyzing complex 
information in decision-making. 
• Strong attention to detail, even when performing routine and repetitive tasks. 
• Ability to complete tasks and meet deadlines with minimal supervision required.  
• Demonstrated skills in Microsoft Office, including Work and Excel.   

Preferred Education, Knowledge, Skills, and Abilities 
• Master’s degree from a regionally accredited college or university. 
• Prior experience processing VA education benefits and extensive knowledge of VA School Certifying 
Official duties.   
• Military affiliation. 
• Three years of accounting experience. 
• One or more years of experience utilizing Ellucian (Banner) software system. 
• Demonstrated understanding of the educational, administrative and personnel policies and practices 
within a higher education setting. 
• Understanding of and appreciation for the missions of public regional universities and the unique 
needs of military-affiliated students.   

Physical Demands & Working Environment 
• Requires sitting at a desk and viewing a display screen for extended periods of time with frequent 
interruptions. 
• Requires manual dexterity for typical office work. 
• Must be able to partner with colleagues without exhibiting behavioral extremes. 
• Must be able to provide appropriate constructive feedback to team members as well as respond 
appropriately to feedback and suggestions from management.   
• Ability to access, input and retrieve information from a computer or other electronic device. 
• Moderate lifting and carrying up to 20 pounds. 
• Some evening and weekend work may be required. 

Anticipated Salary Range:  Commensurate with experience.  

Benefits:  Cameron University offers a wide variety of programs to benefit our employees.  We are 
proud to offer such benefits as paid medical coverage for employees, ample time off, and an employee 
tuition waiver program.  To view all benefits available to employees, visit:  
https://www.cameron.edu/hr/staff-benefits-summary.   

Institution:  Cameron University (www.cameron.edu) is a state-supported regional institution located in 
Lawton, Oklahoma, that offers undergraduate and graduate degrees. Dedicated to excellence, the 
university provides a wide range of economic, cultural, and educational opportunities for the 
betterment of all citizens. Master's-level graduate degrees are offered in business, behavioral sciences, 
and education; baccalaureate programs are offered in more than forty disciplines, and associate degrees 
are offered in many other studies. The close proximity of Fort Sill contributes to an area rich in cultural 
diversity and provides the opportunity for frequent cooperative efforts. The combined community of 
Lawton/Fort Sill has a population of more than 100,000 and is located adjacent to the picturesque 
Wichita Mountains Wildlife Refuge. A copy of the University’s Annual Security Report, listing crime 
statistics and university policies, is available by contacting the Office of Public Safety or by accessing the 
report online at www.cameron.edu/ops. 

Applying: Attachments should include a cover letter indicating experience applicable to position, 
resume, transcripts (unofficial are acceptable for application); and the names, addresses, and telephone 
numbers of three professional references.  Incomplete applications may not be considered. 

Deadline: Applications will be accepted until the position is filled.   

EEO/AA Employer/Vets/Disability