Retail Sales Consultant
Current Vacancies
- Permanent position | Part-Time 22.8 hours per week
- November 23rd commencement | Marion location
- $35.30 an hour + super + sales incentives
Your new opportunity
Are you passionate about delivering exceptional customer service and enjoy helping people find the right solutions? If so, we'd love to welcome you to our team at Marion!
Reporting to the Shop Manager, you'll be the face of RAA, providing personalised service and expert advice to our members. You'll take the time to understand their needs, recommend products and services that add value, and ensure every interaction is positive, memorable, and leaves our members feeling supported.
In addition, you will:
- Achieve and exceed sales targets across a range of products and services, including Insurance and Road Service.
- Take inbound calls and turn customer enquiries into sales opportunities.
- Build rapport, ask the right questions and identify opportunities to recommend suitable products and services.
- Communicate product benefits and confidently handle questions to help members make informed decisions.
- Balance sales performance with quality conversations, great service and positive member outcomes.
- Follow procedures and guidelines to make sound decisions for both RAA and our members.
Hours
We want you to feel confident and set up for success, so you’ll receive a thorough, structured training program covering our systems, products and sales approach. You’ll commence on 23 November, with four weeks of full-time training to get you started.
After training, this is a permanent part-time role with 22.8 hours per week as well as 1-2 weekend shifts per month paid at an overtime rate.
About you
You will be a confident, self-motivated individual who is passionate about putting our members first in everything you do. We are also looking for:
- A genuine passion for helping others.
- Proficient with the use of computers.
- Strong sales background with a track record of hitting company targets.
- Ability to build rapport with members and teammates.
- Solid attention to detail and the ability to multi-task.
- Previous retail or customer service experience is essential.
About us
Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 840,000 members across travel, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values - Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and largest employers. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.
Benefits
Some of our employee benefits include:
- Free RAA premium road service
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
How to apply
To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9am Monday 26th October
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, all genders, members of the LGBTIQA+ community and people from culturally diverse backgrounds, including First Nations People.
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