Human Resources Operations Manager

Job Location

REMOTE, US

Position Type

Full-Time/Regular

Qlarant is a not-for-profit corporation that partners with public and private sectors to create high quality, safe, and efficient delivery of health care and human services programs. We have multiple lines of business including population health, utilization review, managed care organization quality review, and quality assurance for programs serving individuals with developmental disabilities. Qlarant is also a national leader in fighting fraud, waste and abuse for large organizations across the country. In addition, our Foundation provides grant opportunities to those with programs for under-served communities.

Best People, Best Solutions, Best Results

Job Summary:

Manages and oversees the organization’s HRIS. Develops, implements and modifies systems based on changing business requirements. Develops and coordinates the policies ensuring legal compliance. Administers human resource programs including, but not limited to, Compensation and Performance Management Leads reporting and analytics for HR team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law; applies this knowledge to develop, implement, and communicate changes in policy, practice, and resources.

• Coordinates HR operations and related initiatives.

• Creates, generates, and maintains effective HR reporting with timely and accurate data.

• Maintains data integrity in systems by regularly analyzing data.

• Works to continually make improvements to the HRIS ensuring current modules are being utilized and optimized to the fullest.

• Oversees all system upgrades and system additions.

• Identifies areas of opportunity to improve existing processes, system functionality and work flow, maximize technological capabilities to reduce manual processes.

• Provides necessary training to meet end user needs.

• Maintains knowledge and ensures compliance with federal, state, and local employment laws and regulations by recommending best practices and reviewing policies and practices to maintain compliance.

• Enhances the organization's human resources by planning, implementing and communicating changes in human resource policies, programs and practices, providing needed training.

• Provide HR policy guidance and interpretation to Coach and Associates.

• Administers, reviews and supports the performance management systems and annual performance review process.

• Administers, reviews and supports annual compensation process.

• Assist in implementation of strategic benefit programs that promote market competitiveness to attract and retain talent.

• Back up assistance for benefits administration, including FMLA, COBRA, EEO compliance.

• Creates and manages a process to ensure job descriptions are created and maintained, ensuring annual review by Associates and Coaches.

• Cultivates professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.

• Protects and maintains the privacy of associate personnel records, including compensation information.

• Performs other duties as assigned.

Required Skills

To perform the job successfully, an individual should demonstrate the following competencies:

Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Project Management - Develops project plans; Communicates changes and progress; Manages project team activities.
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Planning/Organizing - Prioritizes and plans work activities; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.

Required Experience

Education and/or Experience:

Bachelor’s Degree in a relevant field (Masters preferred), with 6- ten years related experience and/or training, or equivalent combination of education and experience.

Certificates, Licenses, Registrations

PHR, SPHR

Qlarant is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Salary Range

$90,000.00 - $105,000.00

Apply