IT Student Assistant

Position Overview:

The Information Technology (IT) Department is seeking a reliable and detail-oriented IT Student Assistant to support daily operations and administrative coordination within the department. This role provides hands-on experience in IT service delivery, scheduling coordination, and business operations, including vendor communication, invoice tracking, and payment follow-up. The student assistant will also contribute to general office support and customer service for campus technology needs.

Key Responsibilities:

• Assist with scheduling student workers and coordinating shifts to ensure adequate coverage for IT support services.
• Support vendor management processes, including tracking orders, communicating with vendors, and following up on outstanding items.
• Assist with invoice processing, payment tracking, and ensuring timely submission and follow-up with procurement and finance departments.
• Provide general office support, including data entry, documentation, and responding to inquiries from students, faculty, and staff.
• Assist IT staff with organizing equipment, maintaining inventory records, and preparing devices for deployment.
• Help coordinate logistics for IT projects, including tracking timelines, deliverables, and communication between stakeholders.
• Maintain accurate records and assist with reporting related to IT operations and expenditures.
• Deliver excellent customer service when assisting with basic IT-related questions or directing users to appropriate resources.

What You’ll Gain from This Role:

• Operational & Business Experience – Gain exposure to vendor relations, procurement workflows, and financial processes within an IT environment.
• Project Coordination Skills – Learn how to support IT initiatives through scheduling, tracking, and cross-functional collaboration.
• Professional Communication Skills – Develop strong written and verbal communication through interaction with vendors, staff, and campus partners.
• Technical Environment Exposure – Build foundational knowledge of IT systems, services, and support operations.
• Organizational & Time Management Skills – Strengthen your ability to manage multiple priorities, deadlines, and administrative processes.
• Flexible Work Schedule – Office hours are adaptable to your academic commitments.
• Networking Opportunities – Collaborate with IT professionals, campus departments, and external vendors.

Ideal Candidate:

• Highly organized with strong attention to detail.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and follow through on assignments.
• Comfortable working independently and as part of a team.
• Interest in IT operations, business processes, or project coordination.
• Dependable and proactive in identifying and resolving issues.

Required Skills:

• Proficiency in Microsoft Office (Excel, Word, Outlook) and/or Google Workspace.
• Strong organizational, data entry, and record-keeping skills.
• Ability to communicate professionally via email and phone.
• Basic understanding of office procedures and customer service principles.
• Ability to handle confidential information with discretion.

Additional Requirements & Preferences:

• Must be a current La Sierra University student.
• Preferred majors: Information Systems, Business Administration, Computer Science, or related fields.
• Previous experience in administrative support, scheduling, or customer service is a plus.
• Familiarity with procurement, invoicing, or vendor coordination is beneficial but not required.
• Training will be provided.

Wage Range:
Starting at $16.90 /hr

To Apply:

• Submit your resume and application through the job portal.