Cashier Supervisor, La Sierra Natural Foods

The Market Cashier Supervisor assists in the daily operation and supervision of La Sierra Natural Foods Market and staff.  Responsible for training and supervision of cashier staff.  

Duties and Responsibilities 

• Provides a high level of prompt and friendly customer service, including greeting and responding to questions.
• Trains and supervises student staff including cashiers and other workers.
• Oversees the packaging of bulk foods.
• Ensures accuracy and updates of IT Retail System.
• Operates and oversees cash register/POS system, ensuring all cashiers are aware of any updates or changes.
• Opens/closes store on assigned days, ensuring accuracy of reports and accounting.
• Receives product deliveries, ensuring order and invoice accuracy.
• Maintains knowledge of weekly sale items; gives customers direction of product location throughout the store.
• Maintains excellent communication with store management team, student employees and customers at all times.
• Miscellaneous duties as assigned.

Knowledge, Skills and Abilities 

• Knowledge of grocery business.
• Working knowledge of the following:  cash register and other store equipment.
• Knowledge of modern office equipment including telephone communications, office systems and record keeping.
• Ability to apply common sense understanding to carry out detailed instructions and to deal with problems as they arise.
• Ability to perform basic math skills, use decimals to compute ratios and percents, and to draw and interpret graphs.
• Excellent verbal and written communication skills.  Ability to use tact and diplomacy and exude a positive image, as well as effective customer service.  Ability to communicate in languages other than English, would be helpful.
• Finger dexterity-using primarily just the fingers to make small movements such as typing, picking up objects or pinching fingers together.
• Ability to talk, especially where one must frequently convey detailed or important instructions or ideas accurately.

• Average hearing, able to hear average or normal conversations and receive ordinary information.
• Average visual ability- average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.
• Must be in good physical condition and able to lift and carry objects/equipment, etc. up to 50 pounds.
• Able to bend body downward and forward by bending spine at the waist (stooping).
• Able to bend legs at knee to come to a rest on knee or knees (kneeling).
• Able to bend the body downward and forward by bending leg and spine (crouching).
• Able to extend hand(s) and arm(s) in any direction.
• Able to remain upright on the feet, particularly for sustained periods of time.
• Able to move about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Able to use upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Able to use upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
• Able to raise objects from a lower to a higher position or moving objects horizontally from position to position.
• Able to pick, pinch, type or otherwise work, primarily with fingers rather that with whole hand or arm as in handling.
• Able to apply pressure to an object with the fingers and palm.

Credentials and Experience 

• High school diploma or GED or equivalent,
• At least two years of on-the-job training or
• Three to five years' experience is desired.

Special Requirements 

• Some after hour work required as needed or during emergencies, and
• Heavy work, must be able to exert up to 50pounds of force occasionally, and/or a up to 25pounds of force frequently, and/or up to 20 pounds of force constantly to move objects, and
• Able to be exposed to indoor and outdoor elements, and chemical, electrical, mechanical, explosive, radiant hazards.

Wage Range: $17.51 to $18.75 per hour plus generous benefits

• Comprehensive health coverage available

• Tuition Assistance

• 10 Paid Holidays

• FSA, Pet Insurance, Legal Services, Identity Protection Services, and more!