Student Wellness Services - Student Front Office

Job Purpose:
Student Front Office works under the general administration and supervision of the Department Manager.

Reports to: Department Manager

Period of Agreement: Fall Quarter 

Based at: Student Wellness Services, La Sierra University, Riverside, CA

Hours: 10 – 20 hours

Key responsibilities and accountabilities:
1. Routine office tasks.
2. Answering phone calls.
3. Scheduling appointments, filing and maintaining patient records.
4. Preparation of patient charts in the Electronic Medical Record (Point & Click).
5. Must have updated computer knowledge and ability to work with Banner, Microsoft Office products.
6. Assisting with maintenance and cleanliness of the work area.
7. Assisting with registration clearance.
8. Assisting with the purging of medical records annually.
9. Participate in Student Orientations, program planning, and other tasks as assigned by senior office staff and/or clinicians.
10. Assisting Medical Assistant in monitoring and restocking over-the-counter medicines and medical supplies
11. Assisting Medical Assistant with the packaging of over-the-counter medications.
12. Other duties as assigned by supervisor

Education: Must currently be a student at La Sierra University.

Experience: Previous office work experience. Students with a background in business healthcare management preferred. CPR and First Aid certified

Availability: Must be available to work from 8-12 pm Monday through Thursday, starting fall quarter 

Skills: Good interpersonal relationship skills and collaborative attitude is a must. Also, must be able to work independently, and retrieve information quickly and efficiently. Accuracy, full concentration, and absolute confidentiality are required. Typing skills and excellent computer knowledge skills are essential.

Physical/Mental Demands: Indoor office environment. Light work involving minimum physical effort. Occasional lifting as needed.

Wage Range: 16.00-16.90/hr