Quality Engineer I

POSITION SUMMARY:

Provide quality assurance system support and leadership to achieve optimal safety, quality, productivity, and delivery to assure internal and external customer satisfaction.

JOB TASKS & RESPONSIBILITIES:

The following job/task functions have been identified as the core functions of this position. However, the Quality Manager may assign additional duties associated with this position.

·       Schedules and conducts meetings with customers, suppliers, and in-plant personnel.

·       Serve as main contact for external customer concerns.  Monitor, respond, initiate corrective actions, follow up, close and track customer complaints.

·       Works with customers to obtain all necessary APQP documents including Process Flow, PFMEA, and Control Plans.

·       Supports internal as well as third party ISO: 9001:2015 Quality Management System audits and ISO: 17025:2017 (A2LA).

·       Performs basic research and design for quality processes and controls.

·       Helps evaluate designs, drawings, project plans, specifications, and other documents.

·       Initiate and facilitate cross-functional teams in pursuit of problem solving and mistake proofing quality problems.

·       Drive implementation of a progressive quality system to prevent defects and meet or exceed customer expectations.

·       Drive implementation of all quality policies and required operating procedures and work instructions.

·       Assist in developing and maintaining Company performance metric data, prepare charts and summaries for applicable measurables as required.

·       Travel to customers, vendors, and suppliers as necessary. Generate and distribute visitation reports along with any other customer communications.

·       Audits and assists with quality procedures and buy off criteria for tools, parts, and assembly processes at Axis and Autokiniton plants.

·       Prepares and updates: set-up instructions, check fixture instructions, operator inspection instructions, and should it become necessary; repair instructions and sort logs.

·       Coordinates the activities of the  certification lab.

·       Prepares, submits, and follows through with deviation request forms (if necessary).

·       Ensures all corrective actions are submitted in a timely manner and all preventative counter measures are verified.

·       Understands, supports, and implements the company safety and quality policies into daily work habits.

·       Understands, supports, and implements the company housekeeping initiatives and continuous improvement activities into daily work habits.

REQUIRED SKILLS & ABILITIES:

• Responsible for reading and understanding the ISO-9001:2015, ISO-17025:2017, and ISO-14001 procedures.

·       Excellent organizational, analytical and communication skills.

·       Effective email and electronic communication skills are required.

·       Ability to effectively present information in one-on-one and small group situations to customers and/or associates.

• Ability to work effectively with numerous departments.
• Ability to work independently.
• Knowledge of GD&T.

·       Knowledge of measurement equipment such as CMM and Laser Scanning.

• Knowledge of quality control procedures.
• Ability to follow tasks through to completion.

·       Adaptive to a fast-paced environment.

PREFERRED ADDITIONAL SKILLS & ABILITIES:

·       Microsoft Office at an advanced level

·       Microsoft Project at an intermediate level

·       MQ1 & QAD database at an intermediate level

REQUIRED EDUCATION & EXPERIENCE:

·       Bachelor’s degree in engineering or related field or equivalent industrial design experience. 

·       A.S.Q.C. certified quality engineer preferred.

·       Zero (0) to three (3) years in quality engineering or supplier development preferred.