Marketing Business Operations Manager

The Intersection of Calling & Career 

World Vision is now hiring for a Marketing Business Operations Manager.

At a Glance  

Role: Marketing Business Operations Manager.

Level: Associate to Mid-Level (individual contributor, requires at least 4 years of experience).

Location: Prefer Seattle area (our USHQ is located in Federal Way, WA). Pacific Northwest region possible.

Office Culture: We call it “flexible remote.” Translation: This team has required onsite days 4-6 days per month, but outside of that we’re not requiring staff to come into the office a prescribed number of days or a percentage of time each week. Working closely with managers, employees may work virtually, work onsite following our safety protocols, or a blend of the two. 

Industry: Enterprise, non-profit charity.

Salary: Full range is $71,300 - $110,500 (offers typically fall between $75,000 - $91,000). DOE.

Company size: 1,000+.

Who We Are

You’ve never met an organization quite like World Vision. 

Welcome to World Vision, where passion meets purpose! As one of the largest faith-based nonprofits globally, we raise over $1B annually to combat poverty and injustice in nearly 100 countries. We tackle the root causes of poverty and injustice and are working in the places that are the most difficult for children, women and families to thrive. We're a dynamic team of marketing and tech pros who take our craft seriously—and our faith even more so.

Join us, and you'll bring your whole self to work—spiritually and professionally. You'll grow, you'll be challenged, and yes, you'll work hard – harder than you ever have in a for-profit career. But the reward? Transforming lives around the world with your unique gifts.

What is the Role?

Are you a servant-minded, operations-savvy, person with a passion for making work feel and be better for others? Do you thrive at the intersection of culture, process, projects & finance? If so, this might be your next big move. The role is designed to provide exposure to a broad array of topics, initiatives, and people so that more doors open to the place God is calling you.

Are you up for this challenge? If so, read on and apply below. 

Responsibilities

Priority 1 (50-60% of job): Collaborate with VP/Sr. Director of Strategy & Operations to Optimize Their Focus 

1. Manage the VP’s calendar by leading a weekly meeting to review upcoming activities, ensure pre-reads are prepared, and identify any potential conflicts or major meetings that need advance preparation.
2. Streamline the VP’s inbox by filtering out unnecessary emails, consolidating important messages, and identifying those requiring pre-reads to incorporate into focused work time.
3. Gain a deep understanding of the strategy for Private Segment Product Marketing (PSPM) to prioritize time effectively.
4. Continuously enhance processes to optimize the VP’s time management. 

Priority 2 (25% of job): Collaborate with the Operations Team to Organize Work Across the Division 

1. Plan comprehensive all-staff meetings that align with our objectives and deliverables.
2. Assist in developing and implementing well-defined processes for cross-divisional collaboration that are documented and consistently followed. 

Priority 3 (20% of job): Work with Leaders and the Strategy & Operations Team to Enhance Workplace Culture in PSPM 

1. Organize events and hospitality for significant workshops and meetings, support the development and updates of Our Voice action plans (i.e. organizational health survey), and design meaningful all-division Bible devotions.
2. Create engaging communications (emails, agendas, PowerPoint presentations) that reflect the marketing culture, vision, and the role of PSPM in driving progress.

The Team 

As a Business Operations Manager, you report to the Senior Director of Marketing Operations & Strategic Technology and serve on a highly motivated matrixed team of individuals focused on delivering great experiences to donors. You will be directly part of a small but mighty team that partners across the larger Marketing, Fundraising, Creative, and Operational teams. You get to be a true cross-divisional player, growing in your skills to influence others, manage work, and communicate change. 

Requirements 

• Bachelor's degree in business administration, finance, accounting or related field or 8 years of equivalent work experience.
• In addition, this role requires 4 years of work experience requiring leadership, communication, negotiation, and administration skills. Discretion and confidentiality required.
• Keep Christ central in individual and corporate life. Actively participate in and contribute to the spiritual disciplines of the organization (Christian conduct, chapel, prayer, worship, devotions, and leadership of devotions); incorporate World Vison Core Values into decisions within scope of role.
• Must be currently authorized to work in the United States.

Skills

• Interest in learning & adapting to new ways of working.
• Strong presentation and writing skills to communicate change.
• A mindset for processes that are thoughtful and efficient.
• Excellent interpersonal and communication skills.
• Experience working with senior leadership.
• Experience in marketing or working with marketing teams is highly desired.

Salary Range & Benefits 

Your compensation and benefits are important to you so they’re important to us. The full salary range for this role is $71,300 - $110,500. The typical hiring range is $75,000 - $91,000. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our Salary Administration Guidelines and My Life My Benefits pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. Click here to learn more (this position is a grade 224). Additionally, merit, auto allowance, and relocation are available to eligible employees based on existing plans.  

What happens next? 

Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing candidates’ strength of fit for the role. Sometimes questions arise on our end so we message you to learn more. Short-listed candidates are contacted for an initial conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to more of a 360-degree view of the role. You may be asked to share an artifact or work out an exercise with our teams. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time, so we are fully staffed to move this important work forward.