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The Intersection of Calling & Career

Warehouse Operations Manager

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The Intersection of Calling & Career 

World Vision is now hiring for Warehouse Operations Manager  

01 At a Glance       

Role: Warehouse Operations Manager

Schedule: Full-time. 40 hours per week. The schedule is 7-4 or 8-5 PM, MON-FRI.

Job Design: Receiving and processing shipment returns 50%, pulling and shipping orders 30%, inventory accuracy 10%, technology 10%.

Required Experience: 2-year technical or junior college degree or 4 years of equivalent work experience. In addition, this role requires 3-5 years of work experience in a warehouse/distribution center, preferably including supervisory work experience. Working knowledge of and experience with Inventory Management Systems and related electronic devices common in warehouse/distribution environments is required.

Preferred Experience: Any previous experience in warehouse logistics or serving in a supervisory capacity involving independent decision-making. In addition, you’re comfortable using technology for updating things like the various software programs that run on our supply of iPads, MiFi, and mobile phones. Also, a high enough degree of tech-savviness for performing other responsibilities like inventory management with our CRM and 3rd party shipping platforms. Microsoft 365 proficiency with popular apps like Outlook, Word, and Excel.

Salary Range: The full pay range is $30.83-$47.41/hour. The typical hiring range is $33-40/hour. Job offers within the range are based on relevant job qualifications and pay equity. See the “Salary Range & Benefits” section below for more details on our compensation and benefits.    

Benefits: Yes. Click here to learn more.   

Location: Franklin, Tennessee

Company Size/Type: 1000+. Non-profit charitable organization. Together, we empower the most vulnerable children to overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.     

02 The Job  

At World Vision USA We have over 70 years of experience working with communities, donors, partners, and governments to create opportunities for better futures for vulnerable children … even in the toughest places. Our recipe includes love of all people, thriftiness, and targeting the root causes of poverty to bring about human transformation and fullness of life. With us every 60 seconds a family gets water, a hungry child is fed, and a family gets the tools to overcome poverty.   

Working in the role of Warehouse Operations Manager your expertise will be brought to bear on work that is close to the heart of God (in the spirit of Matthew 25:34-40). Look no further to connect your passion to life-changing work with impact. Be an integral member of our 4-person team that sits within the larger channel marketing group. Working out of our warehouse in Franklin, Tennessee see yourself shipping and receiving the materials and technology used by the teams that organize on-site fundraising events for our Artists, Church, Team World Vision, and our Ignite Program for Schools. The impact of these events is profound and helps us achieve nothing short of helping more children, families, and their communities overcome poverty and injustice. 

While it's accurate to say it’s warehouse work that involves supply and logistics type work, the successful team member that will be a strong match for us will be entrepreneurial and scrappy. Think in terms of having a mindset of working autonomously or self-directed coupled with a natural tendency to problem-solve and find solutions where some might see a dead-end.

At World Vision our ultimate God-sized dream is to see more children, families, and communities affected by poverty experience the fullness of life that God intends for them all for his glory. Do you share this dream with us and so many others? We hope so. 

03 What success looks like 

  1. You successfully complete your new employee training which will be conducted hands-on and in real-time to include familiarization with our inventory and work processes.
  2. Once trained, you demonstrate the ability to meet the rapidly increasing demands of our operation including being an integral part of helping us meet customer needs during peak periods in our business cycle.
  3. You demonstrate an ongoing aptitude and curiosity for technology and see the importance of it in our fundraising support efforts. As an example, you show a commitment to staying current on the technology tools that we supply to the organization for fundraising events (i.e. mobile phones, tablets, laptops, and the various software used by the business).
  4. Once fully trained to perform the job, you show initiative and often work independently or self-directed. You’re found to have suggestions on ways to improve or enhance the ways we work and serve the organization. As issues or blockers arise, you raise them and play an active part in contributing to the solutions that help solve them in a timely manner.    

04Salary Range & BenefitsThe full pay range is $30.83-$47.41/hour. The typical hiring range is $33-40/hour. Job offers within the range are based on relevant job qualifications and pay equity. World Vision employees see our Salary Administration Guidelines and My Life My Benefits pages on our organization intranet known as The Vine. Please indicate the range you're targeting when asked during the application process. In addition, we have a robust and comprehensive benefits package to round out our total compensation package. Click here to learn more (this position is a grade 223). Additionally, merit, auto allowance, and relocation are available to eligible employees based on existing plans. Help improve this content.  

05 Where this job could take your career World Vision U.S. is a part of the larger World Vision International partnership. Globally, we have 34,000+ staff working in nearly 100 countries. About 1000 of us call World Vision U.S. home. You'll have opportunities to advance within our robust and talented group of technologists as you continue to stretch and grow your career for the future.    

06 About World Vision U.S. When you work at World Vision, your passions and talents come together to help meet the greatest needs in the world today. We tackle poverty at its roots, with a focus on helping the most vulnerable children overcome poverty and experience fullness of life. Our staff around the world are committed to demonstrating God’s unconditional love for all people by serving every child we can, of any faith or none. And we’re one of the world’s most trusted charities, with more than 70 years of experience working alongside communities, donors, partners, and governments to create opportunities for better futures for vulnerable children ... even in the toughest places. Are you feeling called to explore joining us? We hope so.    

07 Let your work be your faith in action In 2021 an estimated 5 million children under the age of 5 years died, mostly from preventable and treatable causes (USAIDWHO). That’s why we’re looking for someone ready to place their expertise behind helping the world’s most vulnerable children. Every Collaboration, every efficiency, and every marketing touchpoint can influence whether someone chooses to help today or not. If not you, then who? 

08 To Apply Press the appropriate button on this page.    

09 What happens next? Glad you asked. We owe you that and strive to not leave you wondering. We review applications nearly every day assessing the strength of fit for the role. Sometimes questions arise on our end so we message you to learn more. Short-listed candidates are contacted for an initial conversation with our recruiting staff. Moving deeper into our selection process you can expect to interview 1:1 with a hiring manager. Finalists normally participate in a panel interview where the opportunity to meet additional members of our staff lends itself to a 360-degree view of the role. Our most valuable resource is our talented staff. Our goal is to fill this vacancy with the right person in the shortest amount of time so our team is fully staffed to move this important work forward. 

Job Location

Franklin, Tennessee

Position Type


Working Environment / Conditions

Must be able to lift, bend, squat and stand. Ability to move up to 50 pounds required. Must be able to operate a fork-lift. Depending on location, position may require a class C driver's license.

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