At Make-A-Wish® America, we are more than a great place to work — our work is life-changing. Together, we create life-changing wishes for children with critical illnesses. Nearly 40 years ago the inspiration for Make-A-Wish began with one little boy's wish to be a police officer. Today, together with our volunteers, donors, staff and supporters, Make-A-Wish has granted more than 500,000 life-changing wishes and transformed countless lives. 

THE ROLE    

Phoenix based part-time in-office facilities coordinator responsible for the overall operations and purchasing needs of the National Office, including overseeing general customer service (in-person), vendors, and overseeing the mail, shipping, and receiving, office equipment management, and facility requests. Responsible for facilitating internal office meeting logistics.

WHERE YOU COME IN    

As the Lead Coordinator, Office Operations you will:    

•          Respond to and resolve tenant requests by working with the property manager.
•          Maintain the working environment and equipment in a clean and orderly manner.
•          Manage electronic and physical check deposits in collaboration with a cross-functional team.
•          Maintain budgets and review operations-related expenses, periodically involved with renegotiating contracts.
•          Manage Ticket request system as it pertains to Facilities & Operations.
•          Act as primary liaison to building management and security.
•          Manage on and off-site records storage, review inventory, and obtain proper authority to destroy old records.
•          Support reporting required for compliance with the Maricopa County Travel Reduction Program
•          Other duties as assigned.

WHAT YOU’LL NEED  

•          Located in the Phoenix, AZ or surrounding areas
•          Part-time, up to 20 hours per week.
•          3 – 5 years of experience in office management and operations.
•          Knowledge of Microsoft Office applications.
•          Working knowledge of nonprofit organizations is helpful. 

Diversity, Equity & Inclusion Vision 

Make-A-Wish is committed to championing diversity, equity and inclusion, fostering an organization that is accessible and welcoming. In turn, we are uniting communities to help make more wishes possible.

• Our mission is most effectively fulfilled through a commitment to diversity, equity and inclusion as core values and practice.
• It is only through our mosaic of different cultures, perspectives and experiences that we can grant life-changing wishes to every eligible child.
• As the world’s largest wish-granting organization we stand against racism and intolerance and are committed to representation and acceptance, creating a sense of belonging, and practicing fairness in creating opportunities for our wish families, volunteers and staff. 
• Diversity: Diversity at Make-A-Wish is about recognizing and valuing our differences as well as focusing on our shared meaning and humanity.​ Diversity is the collection of unique attributes both visible and invisible, traits, and characteristics that make up individuals. They include race, gender, abilities, values, beliefs, experiences, backgrounds, preferences, behaviors, socioeconomic status, physical appearance, age, sexual orientation/identity, and more.
• Equity: Equity at Make-A-Wish is ensuring all Wish Kids, families, and volunteers and our stakeholders, regardless of background, receive the resources and support to ensure highly impactful outcomes.
• Inclusion: Inclusion at Make-A-Wish is creating an environment where Make-A-Wish Kids and families, colleagues, volunteers, and stakeholders feel they are welcomed, respected, and valued, and those feelings are both real & perceived.
• Belonging: Belonging at Make-A-Wish describes the experience of being accepted, included, and respected by those around you.  You have a sense of community and connection with others and feel that your full potential is engaged in the Make-A-Wish mission.

Trouble submitting an application?

We’re thrilled that you’re interested in joining our mission! If you’re experiencing any hiccups while submitting your application, don’t worry – technology can be tricky sometimes. Here are a couple of quick tips to help you out:  

• Clear Your Cache and Cookies: Sometimes, a fresh start is all you need. Clearing your browser’s cache and cookies can often resolve submission issues.  
• Try a Different Browser: If clearing your cache doesn’t do the trick, switching to another browser might help. Browsers like Chrome, Firefox, Safari, or Edge are all great options. 

We respect and ensure equal opportunity, regardless of race, religion, ethnicity, national origin, age, gender identity, sexual orientation, disability, perceived disability and other legally protected characteristics. Make-A-Wish America utilizes E-Verify in its hiring practices to achieve a lawful workforce.