Assistant Insurance Coordinator

Assistant Insurance Coordinator

FULL-TIME – Towson, MD

Work Model: In-person

We’re looking for a resourceful problem solver with strong analytical skills who thrives in a fast-paced environment. The ideal candidate is quick to identify solutions, comfortable managing multiple priorities, and driven to provide exceptional support while ensuring accuracy and efficiency. This role offers a great opportunity to collaborate across teams, solve complex challenges, and contribute to improving key business processes. If you enjoy thinking on your feet, turning challenges into solutions, and are confident defending your position we want to hear from you!

Job Summary

We are seeking a highly organized and detail-oriented Insurance Coordinator with prior experience in both/or either commercial insurance and/or construction insurance to support project teams in assisting subcontractors with achieving commercial insurance compliance. In this role, you will act as the primary point of contact for compliance inquiries, providing guidance and ensuring that subcontractors meet required insurance standards. You’ll work closely with project teams and subcontractors, offering timely and accurate support while helping to streamline compliance processes.

Note: We will provide training to get you up to speed on what makes a compliant Subcontractor Certificate of Insurance package.

Responsibilities

· Respond promptly to compliance inquiries from project teams, ensuring accurate and thorough answers.

· Analyze and interpret compliance data, insurance documents, and policies to offer clear, informed guidance.

· Track, monitor, and prioritize incoming requests to meet internal response deadlines.

· Collaborate with internal departments and external partners to resolve complex issues and improve processes.

· Maintain detailed records of inquiries, resolutions, and insurance documentation.

· Identify trends to suggest improvements to compliance processes and training.

Essential Requirements

· Minimum of 1 year of professional experience in commercial insurance or 1 year of experience supporting insurance needs within the construction industry.

· Proven experience in a fast-paced customer service, insurance, or help desk environment.

· Strong analytical skills and attention to detail.

· Excellent written and verbal communication skills.

· Ability to prioritize tasks and manage multiple inquiries simultaneously.

· Self-motivated, with the ability to work independently and collaboratively.

· Focused on delivering exceptional service and understanding client needs.

Technical Proficiency

· Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).

· Experience with help desk ticketing systems (preferred but not required).

· Familiarity with COI (Certificate of Insurance) management platforms.

Education/Experience

· Associates degree with one year of commercial insurance experience (required).

· Bachelor’s degree in Business, Risk Management, Insurance, or a related field (preferred).

· 1+ years of experience in insurance, construction, or administrative/compliance roles.

The Whiting-Turner Contracting Company is an Equal Opportunity Employer, including the disabled and veterans. #LI-RP

**The Company’s pay ranges are dependent on a number of factors including but not limited to role, previous internships with the Company, education experience, and location. The pay range listed is subject to change at any time, in the Company’s discretion, and does not alter in any way the at-will nature of the employment relationship. The foregoing information reflects pay range only and does not include other forms of compensation to which employees may be entitled.

This salary range is for Maryland only.