Commercial Loan Operations Assistant Manager

• Cincinnati
• Columbus

This position does require 2 days per week onsite at HQ located in Beavercreek, OH.

Responsible for oversight of the Commercial Loan Specialists to facilitate efficient processing of commercial loan requests following credit approval through due diligence, closing, post-closing, and loan boarding. The role promotes a high level of support through effective communication with direct reports, members, and commercial relationship managers.

1)      Manage the daily operations and overall development of the Commercial Loan Specialists in an efficient and effective manner. Conduct regular touch points to ensure continued growth and knowledge development for Specialists. (35%)

2)      Establish and maintain an efficient and productive working environment within the department based on continuous and effective partner communication. Ensure conditions of loan approvals are satisfied via engagement of third-party providers and reflected in loan closing documentation. Achieve established departmental goals within defined timelines, as well as define and implement a measurement of acceptable staff performance to safeguard WPCU’s loan portfolio. Ensure proper segregation of duties, develop, and maintain workflows for all stages of loan process. (25%)

3)      Maintain and update operational policies and procedures to ensure compliance with State and Federal regulations and internal compliance requirements. Ensure assigned business units are operating efficiently and reliably, are in compliance with applicable laws, regulations, and rules, have appropriate operating controls to mitigate risk, and are performing at a high level. (15%)

4)      Conduct various assessments and audits to ensure department procedures are achieving accurate and desired results. Implement clean-up procedures and corresponding changes when necessary and as appropriate. (10%)

5)      Assist in the processing, documenting, closing, funding, and servicing of the more complex and standard commercial loans. (10%)

        6)   Assist with preparing monthly reports, review and approve Business Line of Credit and credit card statements, maintain the       paid off loan report, assist with end of year audits and communicate MBS department loan rates to system core team. (5%)

2)      Minimum of 6 years’ financial institution experience with 3 years’ experience in commercial lending required.

3)      Prior supervisory or leadership experience preferred.

4)      Understanding the Credit Union movement, the “WPCU difference”, as well as knowledge of WPCU products and services and the ability to understand and effectively communicate these differences is preferred.

5)      Demonstrated ability to learn and utilize the necessary software to complete job functions.

6)      Working knowledge of standard business entity structures and related organizational documentation is required in order to ensure loan facilities are supported with necessary entity approval.

7)      Excellent oral and written communication skills are required.

8)      Strong organizational and follow up skills are required.

9)      Proven ability to learn complex or sophisticated concepts and apply them appropriately is required.