GENERAL SUMMARY

The Marketing Assistant supports the Media Director by ensuring efficient coordination and execution of media-related tasks across various platforms. This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects in a fast-paced environment.

CORE SCOPE OF POSITION

• Collate and organize media projects, ensuring all necessary files are gathered and properly stored in designated areas.
• Verify that all media files are named, sized, and formatted correctly for their intended use.
• Conduct daily reviews of media across multiple media platforms, including:
  • Message on Hold
  • Websites
  • Social Events Media
  • Kiosk Media
  • iView Media
  • Table View Media
• Monitor media platforms for data accuracy, ensuring correct content load and playback.
• Maintain and update Graphic Ticketing System at discretion of the Director of Media including assigning jobs, monitoring progress, and closing completed jobs based on deliverables and media readiness.
• Upload and schedule digital signage content according to the deliverables calendar.
• Coordinate with the Mailroom and other internal departments to ensure timely completion of assigned print and digital signage jobs including internal directional signage and informational signage.
• Adheres to brand guidelines in all aspects without deviation.
• Immediately report any system errors, malfunctions, and late or improper media or protocols.
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Adheres to all company and department policies, procedures, and standard operating guidelines.
• Performs other duties as assigned.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine, and work!

INTERACTION

• Interacts with internal and external guests.

SUPERVISION

• Does not provide supervision to other team members.

Required Skills

KNOWLEDGE AND SKILLS

• Strong interpersonal skills and the ability to build rapport and establish trust with prospects over the phone.
• High level of organization and attention to detail skills needed.
• Excellent communication skills, both verbal and written.  
• Ability to adapt to shifting and changing priorities based on business needs.
• Ability to work in a professional high-pressure environment while demonstrating and maintaining good personal relation/people skills and a positive attitude.
• Ability to multitask and work well under stress.
• Must be a self-starter and able to adjust to change.
• Must be able to work flexible hours during the day or evening including weekends, holidays, and all blackout dates.

Required Experience

EDUCATION/CERTIFICATION

• High school diploma or general education degree (GED).

EXPERIENCE

• Must be age 21 years of age or older.
• 1 to 3 years of related experience and/or training.
• Guest service, Gaming and/or Special Event experience preferred.