GENERAL SUMMARY

Under the direction of the Store Manager, the Shift Supervisor assists the Store Manager with various management, administrative, and finance reporting functions of the Convenience Store.  The Shift Supervisor will provide leadership and direction to ensure excellent customer service and efficient and cost-effective operations.  Position requires professional level abilities to apply a wide range of store administration and management activities to make the store functional and efficient.

CORE SCOPE OF POSITION

●        Exercises broad independence in providing oversight and direction of the overall operational activities of the convenience store, under the direction of the Store Manager.

●        Provides scheduling and supervision of employees, as needed.

●        Interacts and comparison shops with multiple vendors for food, drinks, tobacco products and merchandise.

●        Implements and maintains inventory control systems, ensuring appropriate stock levels to meet daily needs.

●        Promotes monthly sales and specials based on Store objectives to achieve sales targets.

●        Encourages, assists, and trains employees to become a motivated sales force and meet Store goals through regular on-the-job training, staff meetings, walk-throughs and audits.

●        Assists the Store Manager with the preparation of all appropriate reports for payroll, bank deposits, auditing functions, etc. and ensures they are prepared in an accurate and timely manner.

●        Helps coordinate the maintenance and upkeep of the store, ensuring safe and sanitary conditions of all public/private areas.

●        Ensures compliance with all applicable laws, policies, and procedures regulating tobacco and alcohol products.

●        Ensures compliance with all store operating policies and procedures.

●        Perform other duties related to the operations and management of the convenience store as assigned by the Store Manager.

Required Skills

QUALIFICATIONS

●        High school diploma.

●        A minimum of two (2) years of supervisory experience in a truck stop/fuel station, convenience store, or similar store is required.

●        Experience in convenience store POS systems is a plus.

●        Must be highly motivated, goal oriented, and able to make independent decisions.

●        Demonstrated ability to communicate effectively, both with co-workers and the general public.

●        Experience with various software programs such as Google and Quickbooks preferable.

●        Must be able to move or handle merchandise throughout the store generally weighing up to 50lbs.

●        Willing to work irregular hours/days as business dictates including holidays.

●        Must possess a valid state driver’s license.

●        Ability to comply with all other requirements as specified within the Personnel Policies and Procedures.

STYLE SERVICE COMMITMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!