GENERAL SUMMARY

The Restaurant Busser is responsible for maintaining cleanliness of the restaurant to include the tables, service areas, and aisle ways in a restaurant. 

CORE SCOPE OF POSITION

• Communicates with server on guest departure.
• Communicates effectively and engages with guest when possible using polite phrases during interactions.
• Answers basic questions regarding menu ingredients and preparation.
• Resets tables following the dining standards which include de-crumbing and removing debris from tables, chairs and floor area.
• Separates all dishware, flatware, and glassware.
• Delivers and empties full bus carts to appropriate dishing area.
• Polishes all dishware, flatware and glassware.
• Responsible for heavy stocking of necessary food products, glassware, silverware and supplies.
• Continuously maintains and cleans all service areas.
• Acts as server assistant with table maintenance.
• Understands and practices good sanitation procedures.
• Keeps area clean and safe. 
• Ensures that a clean, safe, hazard-free work environment is maintained.
• Provides timely response and resolution on guest inquiries while ensuring guest satisfaction.
• Maintains knowledge of and effectively promotes company services and player’s club program.
• Complies with company and departmental policies and standard operating procedures, applicable governmental laws and regulations.
• Performs other duties as assigned.

STYLE SERVICE COMMITTMENT

All Team Members commit to delivering Viejas STYLE Service, our own unique delivery of hospitality service that creates an experience our Guests never want to leave. As a Viejas Team Member, your commitment to – and upholding of --- these standards is important and necessary to ensure Viejas is a place our Guests and Team Members enjoy as a place to stay, play, dine and work!

INTERACTION

• Interacts with internal and external guests.

SUPERVISION

• Does not provide supervision to other team members.

Required Skills

KNOWLEDGE AND SKILLS

• Basic English communication skills (comprehend and converse).
• Ability to work in a fast paced, high activity environment with positive and controlled energy
• Ability to multitask and must maintain high personal grooming standard.
• Must be physically agile to accommodate large serving trays.
• Must be flexible to work different shifts, evenings, weekends, and holidays.

Required Experience

EDUCATION/CERTIFICATION

• High school diploma or general education degree preferred.
• Food Handler’s Card must be obtained before commencing work.
• RASS or TIPS Certification of alcohol awareness program must be obtained within 90 days of employment and maintain current certification.
• Must be age 21 years of age or older.

EXPERIENCE

• 1 to 2 years or older of related experience and/or training.