Loading...
Lead Maintenance Worker
VOC Outlet Center
Alpine, CA
•
ID:
8871-954
•
Full-Time/Regular
GENERAL SUMMARY
Provides support to the department by working closely with supervisor/manager to meet the needs of the internal and external guests. Coordinates and trains team members on work duties and departmental policies and procedures. Performs a variety of duties in general maintenance and housekeeping at the Viejas Outlet Center, Bingo Hall, administrative buildings, and training center.
CORE SCOPE OF POSITION
- Coordinates the work of team members.
- Develops and maintains scheduling of staff to meet and/or exceed department service requirements.
- Resolves problems or refers matter to supervisor/manager.
- Observes and documents team member’s guest service and technical performance.
- Trains team members on departmental policies and procedures and documents the training.
- Assists with ensuring that departmental policies and procedures are followed.
- Ensures staff is aware of marketing promotions and changes related to Viejas Enterprises’ policies and procedures.
- Schedules and completes carpet shampooing and extraction.
- Maintains all floor equipment in good working order.
- Maintains professional demeanor and communication.
- Maintains consistent attendance, punctuality, and appearance that contribute to a high level of team performance and guest service.
- Responds in a timely manner to trouble calls such as store issues, leaks, lights, restrooms, etc.
- Responds to maintenance emergencies as needed.
- Documents call incidences as appropriate.
- Assists in preparing the facilities for special events, including setting up and taking down chairs for shows in the Show Court and Park.
- Ensures housekeeping and maintenance equipment are maintained and available for use.
- Works with Purchasing to order housekeeping and maintenance supplies and equipment.
- Responsible for reading any departmental memos and staying current on any Enterprise and Outlet Center policy or procedure changes.
- Attends training classes required.
- Understands and practices good safety and sanitation procedures.
- Handles cleaning chemicals as directed using proper formula for their safe use at all times. Refrains from depositing harmful products into sewage system.
- Ensures a clean and safe environment is maintained.
- Performs other duties as assigned.
- Maintains interior and exterior walls and surfaces by painting, plastering, and/or general repairing, including benches, chairs, and tables.
- Maintains, installs, and repairs plumbing systems throughout the facility.
- Inspects, cleans, repairs, and/or replaces roofs, floor and ceiling tiles.
- Adjusts heating and air conditioning thermostats.
- Ensures proper working condition of doors and windows; replaces or repairs as necessary.
- Inspects buildings, facilities, and equipment to determine needed repairs; makes or recommends repairs or alterations as needed.
- Washes, scrapes, and sands interior and exterior hand railings and cleans the bronze statues.
- Cleans/moves furniture and washes windows occasionally.
- Cleans light fixtures as required.
- Empties trash cans and dumpsters throughout the center.
- Picks up and bales cardboard as needed.
- Assists with estimating, material takeoffs, and maintaining files of specifications.
INTERACTION
- Interacts with guests and peer groups.
SUPERVISION
- Is a working lead, assisting with training, assigning tasks, and monitoring work performance of team members.
EDUCATION/CERTIFICATION
- Requires high school diploma.
- Possesses or acquire certified license to operate trash compactors and cardboard balers.
- Possesses or acquires license to operate a forklift.
- Valid California driver’s license preferred.
EXPERIENCE
- 5 more years of related experience and/or training.
- Experience working with small electrical, plumbing, carpentry and/or related building trades.
KNOWLEDGE AND SKILLS
- Ability to lead and mentor a team.
- Knowledge and proper use and maintenance of hand and power tools related to job functions.
- Good verbal, written, and interpersonal communication skills.
- Ability to multi-task.
- Must be able to follow direction and work as a team.
- Must be able to work in a fast paced environment.
This position is located in Alpine, CA. View the Google Map in full screen.