House Person
Hotel and Spa
GENERAL SUMMARY
Provides support between linen room, guest room, and maintains corridors for cleanliness and appearance. Transports clean/dirty linen and supplies, disposes of trash, deep cleans carpet, windows, floors, corridors, upholstery, drapes, performs special projects as assigned, and responds to guest room requests.
PAY RATE: $17.00 hr
CORE SCOPE OF POSITION
* Accepts deliveries and works with Linen Supply Clerk to inventory all supplies and linen.
* Distributes clean bath and bed linen from laundry to linen closets.
* Delivers guest items including amenities and rollaway.
* Picks up and returns to linen closets any previously used guest request items found in guest rooms.
* Removes linens, towels, and trash from guest rooms.
* Collects soiled linen from vacant/dirty guest rooms and transports to laundry room.
* Deep cleans carpet, windows, floors, corridors, upholstery, and drapes.
* Ensures windows and doorways are free of fingerprints and smudges.
* Ensures that furniture and hard surfaces are clean and organized, and floors are free of debris.
* Notifies supervisor of carpet stains that cannot be removed and equipment malfunctions.
* Attends brief staff meeting for update on ongoing hotel activities and promotions.
* Participates in company’s safety program and may instruct others in the proper and safe practices.
* Responds to requests and resolves internal and external guests’ complaints in a timely manner or refers to the appropriate management team.
* Follows company and departmental policies and standard operating procedures, and applicable governmental laws and regulations.
* Ensures that a clean, safe, hazard-free work environment is maintained.
* Performs all other duties as requested by Housekeeping Manager.
INTERACTION
* Interacts with internal/external guests and peer groups.
SUPERVISION
* Does not provide supervision to others.
Required Skills
KNOWLEDGE AND SKILLS
* Familiar with housekeeping, including sanitation, laundry operation, and guest service.
* Candidates must be at least 18 years of age or older
* Knowledge of how to use and maintain cleaning equipment.
* Detail-oriented, organized, self-motivated, and values teamwork.
* Ability to effectively communicate with guests and team members verbally or in written form.
* Ability to multi-task and work in a fast-paced environment.
* Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.
Required Experience
EDUCATION/CERTIFICATION
* High school diploma or general education degree (GED) preferred.
* Must be able to be certified in blood borne pathogens/bio-hazardous material clean up (training will be provided).
EXPERIENCE
* Three or more months of related experience and/or training.
This position is located at 5000 Willows Rd, Alpine, CA. View the Google Map in full screen.