Registration Coordinator

TOPS Specialty Surgical Hospital is dedicated to providing high-quality, patient-centered care in a safe and efficient environment. Located in Houston, Texas, our hospital offers a wide range of outpatient and inpatient surgical procedures. Our highly skilled medical staff—including nurses, specialists, and support professionals—work together to ensure that each patient receives the best care possible from pre-operative assessment through post-operative recovery.

Job Summary
We are seeking a compassionate and detail-oriented part-time Cancer Registrar to join our team at TOPS Specialty Surgical Hospital. This position plays a key role in ensuring accurate patient registration, verifying insurance information, and maintaining compliance with hospital and departmental policies. The ideal candidate will have strong communication skills, a caring demeanor, and the ability to manage multiple priorities in a fast-paced healthcare setting.

Roles and Responsibilities

• Greet and register patients for cancer-related services, ensuring accurate demographic, insurance, and medical information is collected.
• Verify insurance eligibility, obtain authorizations, and collect co-pays or pre-payments as needed.
• Schedule and coordinate patient appointments, procedures, and follow-ups with the oncology and surgical teams.
• Maintain confidentiality of patient records and ensure compliance with HIPAA regulations.
• Collaborate with nursing, clinical, and billing staff to support smooth patient flow and accurate documentation.
• Provide patients and families with clear instructions and information regarding hospital procedures and policies.
• Manage registration-related reports and assist with quality assurance processes.
• Demonstrate empathy and professionalism when working with patients facing cancer diagnoses and treatments.

What We Offer
As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes, subject to employment status:

• Medical, dental, vision, and prescription coverage
• Life and AD&D coverage
• Availability of short- and long-term disability
• Flexible financial benefits including FSAs and HSAs
• 401(k) and access to retirement planning
• Paid holidays and vacation

Who We Are
At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to delivering surgical services in the most efficient and clinically excellent manner.

• Excellent communication and customer service skills.
• Strong attention to detail and organizational ability.
• Proficient with electronic health record (EHR) systems and basic office software (Microsoft Office, Outlook, etc.).
• Ability to multitask and remain calm under pressure.
• Understanding of insurance verification and authorization processes preferred.

• High school diploma or equivalent required; associate degree preferred.
• Minimum 1–2 years of experience in hospital or clinic registration, preferably within oncology or a specialty department.
• Experience with EHR and patient scheduling systems strongly preferred.