Receptionist, MTPN Child Development Center

This position is responsible for the coordination of the administrative operations of the child development center. Provide administrative/clerical/classroom support to staff. Greet all visitors in a professional and courteous manner. Learn, implement, and follow all program policies and procedures.

1-3 years related work experience

· Obtain a physical exam (statement of good health) with T.B. test upon hire and updated every two years

· Strong computer and communication skills

· Must have access to reliable, i

Communicate effectively and professionally, both verbally and in writing, with agency staff, families and outside community members

· Greet visitors, families and staff in a friendly and professional manner, ensuring that proper sign in procedures are followed by all.

· Answer phones, act as a referral source to route calls and visitor’s requests efficiently, and checking voice mails throughout the day to assure timely transmission of information

· Assist with applicant calls, having perspective families enter information on the app on the reception I pad, entering client pre-registration information, and updating the program’s applicant pool/waiting list as needed.

· Maintain confidentiality.

· Assist in distribution of job availabilities and other communication as necessary.

· Prepare outgoing mail, faxes and inter-department correspondence for delivery; distribute incoming mail and packages as necessary.

· Log, accept, and track all deliveries.

· Maintain security precautions for agency staff and clients.

· Ability to multi-task and meet deadlines.

· Operate a computer and basic word-processing, spreadsheet, and data base software.

· Maintain accurate and efficient system of record keeping and filing.

· File paperwork from classrooms and administrative office, including month end paperwork.

· Coordinate, prioritize, and work on several projects concurrently in a deadline driven environment.

· Maintain inventory logs of center and office equipment

· Update and maintain community bulletin boards inside (near front desk) and outside of building.

· Compile biweekly supply orders for building and submit to Site Manager for approval.

· Between 10 am and 2 pm, assist in classrooms (break coverages, teacher to attend meetings and/or plan) as well as take a one hour break.

· Attend meetings, workshops, and training sessions, as required.

· Attend/assist with center after-hours events as required.

· Become knowledgeable about all TVCCA programs to assist clients and staff.

· Demonstrate knowledge of the characteristics, needs, special needs and problems of the Child Development population, with emphasis on culturally diverse and low-income children and their families

· Strong interpersonal and motivational skills, demonstrate ability to work independently with minimal supervision

· Willingness and ability to work as a positive contributing member of a team member

· Demonstrate leadership, positive attitude and develop positive working relationships

· Be flexible and adaptable to agency and programmatic changes

· Assist with special projects, as requested.

· Maintain daily health protocols including cleaning, disinfecting, and sanitization of lobby and reception areas, as well as assisting filling supplies in bathrooms and breakrooms

· Adhere to dress code; be clean, neat and well groomed.

· Have the personal qualities to work with staff and advocate for children and families in the community at large.

· Be sensitive to needs of diverse cultures and low-income families.

· Have physical ability to sit for up to 8 hours per day, stand, lift, bend, carry 30-50 pounds and move quickly in emergencies. Ability to climb stairs in various locations.

· Perform additional tasks, as required to maintain program and agency operations.