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Engagement Coordinator


Case Management

Job Location

601 Norwich New London Tpke Suite 1, Uncasville, Connecticut

Tracking Code

1205 - 088

Position Type


This position is responsible for providing Re-engagement and support services to the American Job Centers customers. This individual must possess high energy and motivation.  He/She should be a self-starter who can work independently, be well organized, able to multitask and prioritize projects. Duties include but are not limited workshops presentation, re-engaging customers with case management staff, appointment scheduling, information and referrals, coordination of support services, and overall assistance to customers utilizing the American Job Centers.

Required Skills

  • Associates Degree and one year related work experience or a H.S Diploma plus three years of related work experience.
  • Knowledge of One Stop services, partners and programs.
  • Excellent customer service and communication skills, verbal and written. Strong Word Processing, Excel, PowerPoint and Internet applications skills required.
  • Must have a valid driver’s license, good driving record and access to daily, reliable and insured transportation. Spanish speaking preferred.

Minimum Salary