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OPS Academic Success Coach

Clerical and Administrative Support

Tallahassee, FL
ID: 2167-429


OPS Academic Success Coach 

** APPLICATION DEADLINE: Open Until Filled**


LOCATION:                  TCC Main Campus

DIVISION/SECTION:  Learning Commons

HIRING SALARY:       $12 to $15 (salary commensurate with degree)

HOURS:                     Up to 25 hours a week; Monday-Friday 8:00 AM-7:30 PM.

CONTACT:                    Sam DeZerga via email at


The Academic Success Coach is responsible for assisting with the development, implementation and assessment of services and programs aimed at empowering students toward success. 

Major Function: Implements and assesses services aimed at increasing student persistence to graduation; works as a bridge between student success and other campus areas, including academic advising and learning commons. Provides tools, tips and resources to empower students towards academic success. Provides strategic direction and support for First Time in College Students. Responds to general student inquiry through a variety of communication methods, including in-person inquiry, telephone, email contacts, and other communication modalities; maintains regular contact with students and provide assistance. Assist students with establishing schedules for completion of academic work. Meet with students to establish these schedules, with limited/periodic follow-up to ensure utilization and progress toward goals. 

MINIMUM TRAINING/EXPERIENCE: Associates Degree, strong computer and communication skills. Preference will be given to candidates with a Bachelor’s Degree. 

SUCCESSFUL APPLICANTS WILL DEMONSTRATE THE FOLLOWING: Knowledge of good customer service practices such as greeting and directing visitors, phone etiquette, and other effective interpersonal skills.  Proficiency in computer skills such as email, Microsoft Office software, internet searching, and the ability to troubleshoot various hardware including printing. Ability to show discretion and good judgment in handling confidential matters.  Ability to handle stressful and busy conditions. Ability to demonstrate effective verbal and written interpersonal communication skills. Ability to work independently and as part of a team.   

***TCC is an Equal Opportunity/Affirmative Action/E-Verify Employer ***   

The selected candidate identified for this position will be required to successfully complete a criminal background check, which may include fingerprinting. 

The College uses E-Verify as part of the I-9 process to verify the work eligibility of all new hires.  Tallahassee Community College does not discriminate against any person on the basis of age, color, disability, ethnicity, gender identity, genetic information, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, or veteran status in its programs and activities. Inquiries regarding the College’s non-discrimination policies may be directed to: Renae Tolson, Equity Officer, Room 235 Administration Building, 444 Appleyard Drive, Tallahassee, FL 32304, (850) 201-6074, 

All persons are encouraged to apply.  

If you need an accommodation to participate in the application/selection process, please notify Human Resources at (850) 201-8510.




This position is located at 444 Appleyard Drive, Tallahassee, FL. View the Google Map in full screen.