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People Operations Assistant LW7761
Staff (Full-Time) --> Human Resources
The People Operations Assistant supports the goals and day-to-day functions of the People Operations/Human Resources office. This role is responsible for providing both administrative and entry-level technical HR support while ensuring a positive, service-oriented experience for employees and visitors. The ideal candidate brings curiosity, reliability, and a desire to grow within the HR profession, while maintaining professionalism and confidentiality in all matters.
Essential Job Functions and Responsibilities:
Employee and Visitor Support
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Serve as the first point of contact for the HR department, offering professional, inclusive, and confidential service to employees, students, and guests, using sound judgment to assess and direct inquiries.
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Monitor and manage HR department mailboxes, field telephone calls, and route inquiries to appropriate staff with discretion and sound judgment.
Records and Data Management
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Maintain employee records, ensuring accurate and organized documentation through digital and paper-based filing systems.
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Update employee information in systems such as Banner and internal directories (e.g., address changes, office numbers).
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Process employment verifications and assist with Public Service Loan Forgiveness (PSLF) form completion.
Administrative and Operational Support
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Prepare and process departmental invoices, staff reimbursements, and assist with tracking budget expenditures.
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Submit and monitor work orders for office maintenance and coordinate supply ordering and inventory for the department.
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Provide proactive and detail-oriented administrative support to the People Operations team, including scheduling, data entry, and accurate recordkeeping.
HR Communications and Engagement
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Assist in drafting and distributing internal HR communications, including a biweekly employee newsletter.
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Maintain and update the People Operations/HR website and bulletin boards.
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Coordinate creation of employee recognition cards (e.g., birthdays, milestones) in partnership with the Dean’s Office and Communications.
Employee Events and Orientation
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Support planning and logistics for employee events, orientation sessions, and employee engagement activities.
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Serve on the Stetson Wellness Squad, Health Fair Committee, and Graduation Planning Committees.
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Help implement employee wellness initiatives and other community-building efforts.
Technical and Project-Based HR Support
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Support HR systems and tools by assisting with data entry, troubleshooting access or navigation issues, and supporting simple data reporting.
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Help test and implement new HR forms, surveys, or process improvements (e.g., digitization of onboarding forms).
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Assist with special HR projects, audits, research, and compliance-related tasks as directed.
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Support HR document formatting, template consistency, and branded materials for internal communications and guides.
Other Responsibilities
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Perform other duties as assigned, contributing to a team-oriented, service-driven HR environment.
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Maintain the highest level of confidentiality and professionalism in handling sensitive personnel matters.
Required Skills
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Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
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Strong attention to detail and organizational skills.
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Demonstrated ability to handle confidential information with discretion and professionalism.
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Excellent verbal and written communication skills, with a customer service mindset.
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Ability to work independently, prioritize tasks, and adapt in a fast-paced environment.
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Interest in learning and growing within the Human Resources field.
- Comfort using or learning HR systems such as Banner or other HRIS platforms for data entry and basic reporting.
- Ability to maintain and update website content using a content management system (CMS) or similar tools.
- Familiarity with or willingness to learn basic design platforms (e.g., Canva, Publisher) for creating internal communications and flyers.
- Willingness to learn about HR compliance, employment policies, and internal procedures to provide informed administrative support.
- Desire to join a distinct university community committed to inclusive excellence, kindness, and collaboration, as it seeks to move Forward Together in making our community and world a better place.
Preferred Qualifications:
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Familiarity with basic data reporting or Excel-based dashboards for HR metrics.
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Experience using or interest in workflow and form automation tools (e.g., Microsoft Forms, Power Automate, Adobe Sign).
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Understanding of institutional branding and ability to format documents and templates accordingly.
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Comfort working with shared file systems such as OneDrive, SharePoint, or Google Drive for collaborative document management.
Work Environment: Routinely work in an office setting during normal hours of operation for university offices. Will require some light travel to Tampa Law Center and DeLand campus.
Required Experience
- High school diploma or equivalent is required; associate's degree or some college coursework in human resources, business administration, or a related field is preferred.
This position is located at 1401 61st Street South, Gulfport, FL. View the Google Map in full screen.