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Event Manager for Conference Services
Administrative/Professional --> Facilities
St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Department: Conference Services
Specific Job Title: Event Manager
Reports to: Director of Conference Services
Campus: Queens, Manhattan
Job Summary:
The Conference Services Event Manager is responsible for executing departmental sales, marketing, and management of conference meeting room, summer overnight accommodations, and dining logistics. The Event Manager will be accountable for developing strong rapport with existing external clients to ensure long-term business.
Essential Functions:
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Achieve individual conference services sales revenue goals.
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Provide exceptional customer service for meeting room and summer overnight conference event space requests to ensure events run smoothly and successfully.
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Process contract negotiations and execution.
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Execute Marketing Plan for campus meeting spaces and summer overnight accommodations.
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Maintain sales lead pipeline and track potential business.
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Support all event and conference logistics: housing room assignments, meeting room logistics, dining guarantees, and check in/out procedures.
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Provide invoices and collect payments.
Competencies
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Ability to work effectively under pressure, solve problems and adjust quickly to changing situations and requirements.
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Demonstrated ability to conceptualize, develop and execute both large and small scale events.
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Provide high quality customer service.
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Excellent oral, written communication and organizational skills
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Experience and working knowledge computer software support systems.
Supervisory Responsibility
This position manages student staff and summer temporary staff and is responsible for the hiring and performance management of the 5 - 10 employees.
Work Environment
This position operates in a professional office environment. The busiest season is May through mid-August. Vacations very limited during this time.
Physical Demands
While performing the duties of this job, the employee is occasionally required to stand; move about; sit; climb stairs; communicate. The employee must occasionally lift or move up to 20 lbs.
Environmental Conditions
Professional office environment on a University campus.
Position Type/Expected Hours of Work
During the academic year, the work days and hours of work are Monday through Thursday, 8:30 a.m. to 4:30 p.m. and Fridays 8:30 am – 3 pm with some evening & weekend hours. During the summer, the hours are similar and include more evening and weekend hours. On call overnight duties on a rotating basis are required.
Travel
Some travel out-of-area and overnight travel may be required.
Required Education and Experience:
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Bachelor’s degree in Hospitality Management or a related field.
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3-7 years of related event sales and management within the Hospitality Management or Conference Services fields.
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Experience with event business development and sales.
- Space management software experience.
Preferred Education and Experience:
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Certified Meeting Planner
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Master’s Degree
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
In compliance with NYC’s Pay Transparency Act, the annual/hourly salary range for this position is $83,600. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
*Important Note- St. John’s is NOT an E-Verify Employer
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
This position is located at 8000 Utopia Parkway, Queens, NY. View the Google Map in full screen.