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Assistant Director, Annual Giving
Administrative/Professional --> Institutional Advancement
St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity, and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Department: Institutional Advancement
Specific Job Title: Assistant Director, Annual Giving
Reports to: Director, Annual Giving
Campus: Queens
Job Summary:
The Assistant Director of Annual Giving supports the strategic planning and execution of St. John’s University’s annual giving program, focusing on increasing alumni and donor participation, retention, and giving levels. This position helps drive multi-channel fundraising campaigns and engages campus partners and volunteers to build a strong culture of philanthropy across the institution.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Coordinate fundraising efforts for the Student Philanthropy program with the primary goal of creating student awareness and engagement activities and a long-term goal of raising participation in annual giving from current students and soon-to-be alumni.
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Collaborate with representatives from Institutional Advancement and offices across campus.
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Develop and implement direct mail strategies to effectively engage with our target audience and achieve fundraising goals.
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Manage the entire direct mail process, including data segmentation, print production, and postage coordination.
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Ensure accuracy and quality control of all direct mail materials, including letters, brochures, donation forms, and envelopes.
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Track and analyze the performance of direct mail campaigns and make data-driven recommendations for improvement.
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Coordinate with outside vendors, such as printers and mail-houses, to ensure timely delivery and cost-effective execution of direct mail appeals.
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Execute all phone program operations, including outbound fundraising calling to alumni, parents, and friends, and selected event-related calling.
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Demonstrate exceptional proficiency in the use of the phone program technology as well as management and training of student callers and student supervisors.
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Establish and maintain a positive, enjoyable workplace that contributes to student engagement while utilizing technology to run the phone program effectively.
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Provide creative and innovative solutions to contact rate, fulfillment, and other challenges of implementing a phone program.
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Prepare reports on a weekly, monthly, and annual basis.
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Increase participation from alumni, friends, current students, and parents of current students.
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Demonstrate a strong knowledge of Microsoft Word, Excel, Access, and Outlook/e-mail programs.
Competencies:
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Detail-oriented with strong project management skills.
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Results-driven with the ability to analyze data and adjust strategies.
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Creative thinker with a collaborative spirit.
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Strong organizational, communication, and customer service skills.
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Passion for higher education and philanthropy.
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Be able to meet deadlines and handle multiple responsibilities.
Work Environment:
This position operates in a professional office environment. The role routinely uses standard office equipment such as computers, printers, copiers, phones, and filing systems.
Physical Demands:
Physical demands would be of a typical office environment, with employees required to sit for long periods of time at a computer. Communicate by phone and email with various departments and outside vendors.
Environmental Conditions:
The primary work environment is a typical office setting within the Institutional Advancement Office.
Position Type/Expected Hours of Work:
This is a full-time position. Standard work hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Longer hours may be required to meet deadlines, as necessary.
Occasional evening and weekend work during key fundraising events or campaigns.
Required Education and Experience:
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Bachelor’s degree in marketing, communications, nonprofit management, or a related field.
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Minimum of 2 years of experience in fundraising, marketing, or alumni relations, preferably in a higher education or nonprofit setting.
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Must possess an understanding of annual fund strategies and experience with Phonathon program operations and management; knowledge of emerging trends; an analytical mind and team-oriented style; and excellent written and oral communication skills.
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Must have skills and understanding of computer software used in the Phonathon program.
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Must have experience working in a fast-paced office environment where writing and editing are central to the position.
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Must have skills in customer service and handle donor questions and concerns in a professional manner.
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Demonstrated experience in coordinating or executing multi-channel fundraising or marketing campaigns.
Preferred Education and Experience:
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Familiarity with donor databases and CRM systems (e.g., Ellucian, Salesforce, etc).
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Understanding of fundraising principles and donor engagement strategies.
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Applicable sales and marketing experience a plus.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $66,300. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
*Important Note- St. John’s is NOT a E-Verify Employer
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
This position is located at 8000 Utopia Parkway, Queens, NY. View the Google Map in full screen.